Service Technician

Service Technician Gilbert, AZ Job Details Full-time 10 hours ago Benefits Health savings account Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Vision insurance Opportunities for advancement Life insurance Qualifications Computer operation Customer communication Electrical equipment repair Maintaining an organized workspace Schematics Computer literacy Unloading Maintenance Routine inspections English Industrial equipment troubleshooting Customer inquiry handling High school diploma or GED Driver's License Electrical experience Receiving shipments Organizational skills Electrical diagnostics Productivity software Associate's degree Commercial driving Hydraulics Hand tools Machine minor repairs 2 years Communication skills Technical Proficiency Mechanical troubleshooting Service technician experience Entry level Full Job Description Street Smart continues growing at an accelerated pace due to the Street Smart Way of doing business and expanding into growing markets. We believe in treating our customers and team members as stakeholders in the business instead of a means to an end. We are seeking a motivated and growth-oriented person to join our team as an Equipment Service Technician for our Arizona Shop. This position is a non- exempt, full-time role, and reports to the Regional Operations Manager. Overnight and out-state travel is required (expected to be up to 3-7 days per month, but up to 50% of the month may be required during busy seasons). The Equipment Service Technician is responsible for assisting in the maintenance and repair of traffic safety equipment. This role focuses on learning the basics of equipment servicing, including understanding mechanical systems, using hand tools, and supporting senior technicians. The technician contributes to the smooth operation of the shop and yard by performing basic tasks under supervision. Some of the key responsibilities include:

Repairing Traffic Safety Equipment:

Assist in identifying and troubleshooting basic mechanical or operational issues under the guidance of senior technicians.

Delivering Traffic Safety Equipment:

Support the delivery of equipment to job sites, including loading and unloading under supervision.

General Organization and Maintenance of Shop/Yard:

Help maintain cleanliness and organization in the shop and yard, ensuring tools and equipment are properly stored.

Shipping/Receiving Parts and Equipment:

Assist with inspecting incoming shipments and processing orders for parts and equipment. Interacting with

Customers:

Provide basic customer support by addressing simple inquiries and relaying information to senior staff. This could be a great fit for you if you possess: Basic mechanical aptitude and willingness to learn. Familiarity with hand tools. Strong organizational skills and attention to detail. Punctuality and reliability. Ability to follow instructions and work as part of a team.

Required Qualifications Education:

High school diploma or equivalent

Licenses/Certificates:

Valid driver's license and ability to qualify for a DOT medical card to drive a Commercial Motor Vehicle.

Technology/Equipment:

Computer skills and proficiency, especially with Microsoft Office products Physical and Mental Demands The Equipment Service Technician is predominantly a shop-based role. The primary physical and mental demands include: Performs extensive standing, driving, walking, bending, twisting, stooping, crouching, kneeling, squatting, crawling, and climbing. Moves equipment weighing up to 50 pounds. Positions self to maintain equipment in the shop and on a roadside, including on equipment that is overhead and near the ground. Inspects equipment to detect maintenance issues. Moves safely over uneven terrain. Specific vision abilities required by this job include normal vision Works in hot and cold environments and on concrete floors. All work environments will have moderate noise exposure. Travel conditions may involve being in an aircraft or automobile for extended periods. Wears personal protective equipment including, but not limited to hearing protection, eye protection, steel-toed shoes and gloves most of the day. Qualifies for a DOT medical card as a requirement of driving a Commercial Motor Vehicle (CMV) Able to read and speak English well enough to perform certain tasks such as converse with the public, understand traffic signs and signals, respond to official inquiries, make legible entries on reports and records, and communicate with inspectors and other law enforcement officials (per the Federal Motor Carrier Safety Administration's requirements of drivers of commercial motor vehicles). We go beyond Point A to Point B service and do the hard yards for our customers. But more importantly, we do it right for the people we work with. In addition to a 100% company paid medical and dental plan for individuals, we have worked hard to reduce premiums for couples and families. In addition to working with an industry-leading team, a few of the benefits to working at Street Smart include: Career advancement opportunities Health benefits, with eligibility on the 1st of the month following your date of hire: 3 medical plans to choose from, including two high deductible health plans (HDHPs) and one PPO plan Health Savings Accounts (when enrolled in a HDHP), with Street Smart contributing $1000-$2000 depending on your plan Dental and vision plans with low employee premiums. Health and Dependent Flexible Spending Accounts 100% company paid Short Term and Long Term Disability Insurance 100% company paid life insurance at 1.5x your base salary 401(k) retirement savings plan, with eligibility on the 1st of the month following your 30th day of employment. Street Start matches 100% of the first 3% employees contribute and 50% of the next 2% of contributions. 11 paid holidays 3 weeks of PTO to start (year one is pro-rated based on start date) Informal dress code Company-provided cell phone Tuition reimbursement Street Smart Rental, LLC is an equal employment opportunity employer. Street Smart Rental, LLC's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), past or present military service, disability, genetic information, or any other basis protected by applicable federal, state, or local laws. Street Smart Rental, LLC also prohibits harassment of applicants or employees based on any of these protected categories.

Required Education:

High school diploma or equivalent; technical certification or associate degree in a related field is preferred.

Required Experience:

Minimum of 2 years of experience as a service technician or in a similar role within the equipment rental industry. Proven track record of diagnosing and repairing mechanical, electrical, and hydraulic issues in rental equipment. Experience with routine maintenance and servicing of a variety of equipment types.

Required Skills and Abilities:

Strong mechanical aptitude and problem-solving skills. Proficiency in using diagnostic tools and equipment. Ability to read and interpret technical manuals and schematics. Excellent communication skills for interacting with customers and team members. Strong organizational skills and attention to detail. Ability to work independently and manage multiple tasks efficiently. Valid driver's license and a clean driving record.