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Job Description
Service Technician R&S Erection Tri-County, Inc. Stockton, CA Job Details Full-time $20 - $40 an hour 4 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Qualifications Customer communication Company vehicle operation High school diploma or GED Driver's License Power tools Hand tools Mechanical troubleshooting Full Job Description
POSITION SUMMARY
Skilled field technician responsible for the installation, adjustment, preventive maintenance, and repair of the full range of commercial and industrial door products including rolling steel, sectional overhead, high-speed, fire-rated, and counter/grille doors. Dock eperience a plus. Work is performed at customer facilities throughout the service area. This role requires strong mechanical aptitude, demonstrated commitment to safety (including Lockout/Tagout compliance), and the ability to work independently with minimal supervision.
ESSENTIAL DUTIES & RESPONSIBILITIES
Installation Install all types of overhead and commercial door systems, including: Rolling steel coiling doors Sectional overhead doors High-speed and high-performance doors Sheet doors and counter shutters Rolling grilles and security gates Fire doors and smoke-rated door assemblies Coordinate with general contractors, facility managers, and other trades during construction and renovation projects Service, Diagnosis & Repair Diagnose and repair mechanical, and electrical failures across all door types Troubleshoot motor operators, control systems, and safety sensing devices Replace or repair worn or damaged components including springs (torsion and extension), cables, drums, tracks, rollers, hinges, seals, slats, and panels Adjust and align doors to restore proper operation, sealing, and safety function Respond to emergency service calls promptly and professionally Preventive Maintenance Perform scheduled PM services per manufacturer specifications and customer service agreements Lubricate, inspect, adjust, and test all door components Identify and document wear, damage, and code compliance issues; recommend corrective action Maintain PM checklists and service records accurately Safety & Regulatory Compliance Apply Lockout/Tagout (LOTO) hazardous energy control procedures for all service and repair work Follow written LOTO procedures specific to each machine and equipment type Use appropriate personal protective equipment (PPE) at all times including fall protection when working at heights Maintain a clean, organized, and safe work area at customer facilities and in the company vehicle Participate in all required safety training, toolbox talks, and company safety programs Report near-misses, incidents, and unsafe conditions to the Service Manager immediately Customer Relations Communicate clearly and professionally with customers regarding scope of work, findings, and recommendations Educate customers on proper operation and basic care of installed equipment Obtain customer sign-off and approval upon job completion Represent the company with professionalism and a "customer first" attitude at all times Documentation & Administration Complete work orders, service reports, parts requests, and time records accurately and on time Photograph work before and after service for documentation purposes Maintain accurate parts and materials inventory on the company vehicle Assist with parts ordering and tracking as needed Submit required documentation through company systems in a timely manner
QUALIFICATIONS
Education & Experience High school diploma or GED equivalent required Minimum 2 years of hands-on experience in commercial/industrial door installation and service, dock equipment, or a closely related mechanical trade preferred Equivalent combination of technical education, apprenticeship, or vocational training considered Knowledge, Skills & Abilities Demonstrated mechanical aptitude with working knowledge of mechanical,, and electrical systems Proficiency with hand tools, power tools, and diagnostic equipment Ability to read and interpret technical manuals, schematics, and installation drawings Ability to work independently, manage time effectively, and prioritize multiple service calls Strong troubleshooting and problem solving skills Professional written and verbal communication skills for customer interaction and documentation Basic computer skills for digital work order and reporting systems Licenses & Certifications Valid driver's license with a clean, and insurable driving record required OSHA 10-Hour General Industry certification preferred (OSHA 30 a plus) Manufacturer product training certifications (e.g., Rite-Hite, Horton Automatics, LiftMaster, Albany, Rytec) preferred Forklift operator certification preferred Working Conditions Industrial, warehouse, and commercial facility environments Daily travel to customer sites throughout the assigned service territory Exposure to noise, grease, dust, and typical industrial workplace hazards Overtime, weekend, or on-call work may be required based on business and customer needs Work around moving equipment, overhead hazards, and loading dock traffic
Pay:
$20.00 - $40.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance
