Service Technician

Service Technician Hocon Gas - 2.5 Waterbury, CT Job Details $32 - $36 an hour 1 day ago Benefits Health savings account AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Employee assistance program Vision insurance 401(k) matching Qualifications Customer communication Outdoor work Dangerous goods Hazardous materials transportation Tanker Endorsement Full Job Description Why This Role Matters As a Service Technician with Hocon Gas, you're the person our customers trust to keep their homes, farms, and businesses powered safely. Your work ensures that families stay warm, agricultural operations run smoothly, and commercial sites have the energy they need to operate without interruption. This is hands-on, community impacting work where your craftsmanship and safety focus directly affect people's daily lives. What You'll Do Install propane tanks and related equipment in full compliance with NFPA 58/54 and all state/local regulations. Complete any required state licensing, certifications, and ongoing training. Conduct daily vehicle inspections (DVIR) and maintain your truck in excellent working condition. Complete accurate service orders, documentation, and parts billing each day. Provide seasonal delivery support by operating a delivery vehicle when needed. Report any incidents or safety concerns immediately to the General Manager. Work in varied outdoor conditions and participate in an on‑call rotation as business needs require. What You'll Actually Do in Your First 30 Days Shadow a senior technician to learn our safety standards, installation methods, and customer service expectations. Complete onboarding training for CDL endorsements, propane safety, and state-specific compliance requirements. Begin performing supervised tank installations and equipment servicing to build proficiency with EDP processes. Learn our service order and documentation systems to complete work independently and accurately. Must Haves Class

A OR B CDL CT G-2, CT

B-2, or CT S-1 License Tanker and Hazmat endorsements (or ability to obtain quickly) Ability to lift and carry up to 75 lbs. TSA Clearance Approved Hazardous Materials High school diploma, GED, or equivalent experience Ability to work outdoors in various weather conditions and participate in after-hours on‑call rotation Nice to Haves 2-3 years of experience in propane, HVAC, or related technical work Familiarity with propane systems, NFPA standards, and industry regulations Technical aptitude and willingness to learn propane installation practices Strong customer communication and professional presence Basic computer skills for service orders and documentation Pay & Benefits Pay Rate for this role is $32-36 hourly (depending on experience) We offer a comprehensive benefits program designed to support your physical, financial, and family wellbeing. Eligible employees can customize coverage from: Multiple medical insurance options Dental and voluntary vision coverage Health Savings Account (HSA) Flexible Spending Account (FSA) Employee Assistance Program (EAP) Supplemental Life/AD&D Voluntary Short‑Term Disability 401(k) with company match Tuition reimbursement Propane discounts No‑cost benefits include: Paid holidays and paid time off $50,000 Basic Life/AD&D Long-term disability Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their manager Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.