Field Technician I - Public Works

JOIN OUR TEAM AS A PUBLIC WORKS FIELD TECHNICIAN I

This is an entry-level technical and field support position responsible for assisting with basic inspections, service request investigations, and work order documentation related to stormwater, roadway, and maintenance operations. This role supports Field Technicians II, Lead Field Technicians, and Supervisors in providing timely and accurate responses to service requests and public concerns. Field Investigations & Service Requests Assists with field inspections of stormwater systems, drainage structures, roadways, and rights-of-way. Responds to assigned service requests and work orders under guidance of senior staff. Collects basic field data including photos, measurements, and site observations. Assists with verifying locations, assets, and conditions related to Public Works requests. Work Order & System Support Enters and updates basic work order information in WAMS. Documents field observations, notes, and customer contact information. Assists with verifying service request accuracy and completeness. Customer Interaction Provides basic information to residents regarding service requests, inspection processes, and next steps. Refers complex issues to senior field staff or supervisors. Training & Development Participates in on-the-job training related to stormwater systems, roadway maintenance, safety, and customer service. Learns Public Works SOPs, communication standards, and field documentation procedures. Safety & Operations Follows all safety policies and procedures. Uses appropriate PPE and supports safe work practices. Performs other related duties as assigned. Basic knowledge of Public Works operations preferred. Ability to follow instructions and learn field inspection procedures. Basic computer skills and ability to enter data into WAMS. Ability to communicate professionally with coworkers and the public. Ability to work outdoors in varying weather conditions.

PHYSICAL SKILLS / WORKING CONDITIONS

Ability to communicate effectively using verbal, written, and visual communication. Upon Emergency Operations Center activation, employees must be prepared to work additional hours and job duties.

EDUCATION, TRAINING, AND EXPERIENCE

Graduation from high school or possession of an acceptable equivalency diploma.

LICENSES, CERTIFICATIONS OR REGISTRATIONS

Must possess a valid Florida driver's license.

ADA STATEMENT

A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.

DRUG-FREE WORKPLACE

Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida law

EMERGENCY RESPONSE/RECOVERY ACTIVITIES

All employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.

VETERANS' PREFERENCE

Under Section 295.07, F.S., Chapter SSA-7, Pasco County BCC provides to Veterans, that preference in appointment will be given to preference-eligible applicants.

PASCO COUNTY WAS VOTED ONE OF THE NATION'S TOP WORKPLACES FOR

2021