About the Role The Service Repair Technician is responsible for performing repairs, testing, and maintenance of laser systems and related components within a service depot environment. This role supports troubleshooting activities, service documentation, shipment preparation, and continuous improvement initiatives while working under the guidance of senior technicians. Responsibilities Perform repairs, testing, and maintenance on laser systems and subsystems. Follow detailed work instructions and repair documentation to complete service tasks accurately. Assist with troubleshooting mechanical, electronic, and optical components. Inspect, prepare, and package systems and components for shipment. Enter service and repair data into ERP and CRM systems. Collaborate with senior technicians on complex repairs and escalations. Participate in training to expand knowledge of mechanical, electrical, and optical systems. Maintain a clean, organized, and safe work environment, including adherence to 5S principles. Support continuous improvement efforts by identifying and suggesting process improvements. Interpret electrical drawings. Work with industrial lasers, accessories, and diagnostic equipment. Troubleshoot high-voltage and low-voltage electrical and electronic equipment. Travel occasionally for field repairs or support projects as required. Qualifications Associate degree or technical degree preferred, or equivalent hands-on experience in a similar role. 2 to 4 years of experience with industrial laser systems, including cutting, welding, or marking applications. Experience working with laser, electrical, or electro-mechanical systems. Strong electro-mechanical troubleshooting skills. Ability to interpret electrical drawings. Proficient mechanical aptitude and basic troubleshooting ability. Strong attention to detail and accuracy in documentation. Ability to follow technical instructions and safety procedures consistently. Ability to stand for extended periods in a repair environment. Ability to sit for extended periods while using a computer and test equipment. Ability to lift 15 pounds regularly and up to 50 pounds occasionally. Ability to navigate facilities and travel as needed. Availability to work either 7:00 AM to 4:00 PM or 8:00 AM to 5:00 PM, with overtime possible based on business needs and approval. Preferred Skills Experience with industrial lasers, accessories, and related diagnostic equipment. Experience with 5S, Lean, and continuous improvement methodologies. Familiarity with CRM and ERP systems. Eagerness to learn from senior technicians and develop technical skills across multiple disciplines.