Service and Repair Technician I

Talascend is currently seeking a Service and Repair Technician I for a contract opportunity with our client in Charlotte, North Carolina . Overview This role involves configuring and deploying handheld mobile devices, contributing to process improvement initiatives, and ensuring quality and safety standards are met. The technician will work primarily during daytime hours on a rotating schedule, including occasional weekends and holidays. Responsibilities Actively engage in all facets of the configuration and depot process for mobile devices Configure and deploy handheld products for customers, including devices from Honeywell, Samsung, Apple, and Zebra Contribute to continuous improvement initiatives within the lab, focusing on process enhancement, variation reduction, cycle time reduction, and cost savings Availability to work rotating shifts, including weekends and holidays Demonstrate a sense of urgency, attention to detail, and ability to thrive in a team setting Be flexible to assist in other departments as needed Work hours: 9:00 AM - 5:30 PM (Monday to Friday) Qualifications High school diploma or equivalent; technical certification in a relevant field preferred 3+ years of experience in configuring and repairing mobility devices or related equipment Strong mechanical and technical skills Knowledge of assistive technology and mobility device standards Skills Excellent problem-solving and diagnostic abilities Effective communication and interpersonal skills Attention to detail and commitment to quality and safety Ability to work independently and as part of a team We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary. Background Check and Drug Screen may be required. Talascend is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.