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Vortex Industrial Doors
Experienced Service Technician
Career Insights for Repair / Service Technician
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Based on North Carolina data
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What they do
A Repair or Service Technician services and repairs a wide variety of equipment. Workers may specialize in equipment such as electrical systems, heating systems or industrial machinery, just to name a few, across various industries. May work in a dedicated repair shop or at a customer location. Individual responsibilities depend on the type of equipment and industry the worker specializes in.
$47,290 / year median in North Carolina
+4% projected growth
Job Description
Experienced Service Technician Vortex Industrial Doors Wilmington, NC Job Details Full-time $26.00 - $33.50 an hour 8 hours ago Benefits Paid holidays Health insurance 401(k) matching Qualifications Computer operation Measuring tapes Customer communication Customer relationship building Company vehicle operation High school diploma or GED Driver's License Math Power tools Safety standard operating procedures Hand tools Technical Proficiency Mechanical troubleshooting Full Job Description Vortex Doors, America's highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Door Technician to join our company. We are considering applicants with at least 4+ years of door industry experience! As a Experienced Commercial Door Technician at Vortex Doors, you will play a crucial role in installing, repairing, and maintaining various types of doors, docks, and related hardware, ensuring they function efficiently and safely. Your attention to detail, problem-solving abilities, strong mechanical aptitude, and commitment to quality workmanship will be essential in meeting our customers' needs. We offer a great variety and complexity of service calls to customer sites while being safe and efficient out in the field.
Excellent mechanical and technical skills. Physically able to move items weighing 50 lbs. or higher. Physical ability to continuously lift and bend, climb ladders up to 20' in height, work on knees for extended periods of time and proficient operating power tools. Possess interpersonal skills to relate to customers and solve issues. Excellent communication skills to collaborate with others under any type of condition. Excellent problem-solving and troubleshooting skills. Ability to relay information in a fast-paced environment. Ability to be persuasive with customers when necessary. Attention to detail and a commitment to quality workmanship. Reliable and Self Motivated Ability to use hand and power tools effectively. Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations. Knowledge of safety regulations and adherence to safety protocols. Knowledge of computers.
Key Responsibilities:
Install, troubleshoot, and repair a variety of commercial doors, docks, and related hardware using appropriate tools and equipment. Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components. If you have a desire to learn welding we can train! Install and configure door hardware, such as locks, handles, closers, low-voltage, and access control systems. Ensure that all installed doors meet safety and building code regulations and standards. Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems. Maintain accurate records of service visits, repairs, and installations, and provide reports as required. Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions. Perform quality checks on installations and repairs to ensure they meet the company's unsurpassed quality standards. Great Reasons to Work atVortex :
Industry-best training in our state-of-the-art training facility learning Commercial and Retail door openings, hardware, storefront glazing, and automatic doors. Room for growth and opportunity with multiple levels of career advancement to excel and grow in your career. Continued learning classes on Manual operated doors and dock equipment training for Industrial openings and options for industry certifications. Training on Hollow metal door, frame, and hardware. Strong Safety Culture. Positive Work Environment. Recognitions and Rewards. Comprehensive Pay, health benefits, 401K match, 8 company paid holidays, and Vacation/Sick program. Company provided uniform, tools, and an annual boot allowance. Use of Company provided vehicle to conduct customer service visits. Requirements High school diploma or equivalent. 4+ years' experience in the commercial door service industry. AAADM certified a plus. Knowledge of various door types, brands, and hardware.Excellent mechanical and technical skills. Physically able to move items weighing 50 lbs. or higher. Physical ability to continuously lift and bend, climb ladders up to 20' in height, work on knees for extended periods of time and proficient operating power tools. Possess interpersonal skills to relate to customers and solve issues. Excellent communication skills to collaborate with others under any type of condition. Excellent problem-solving and troubleshooting skills. Ability to relay information in a fast-paced environment. Ability to be persuasive with customers when necessary. Attention to detail and a commitment to quality workmanship. Reliable and Self Motivated Ability to use hand and power tools effectively. Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations. Knowledge of safety regulations and adherence to safety protocols. Knowledge of computers.