Elections Technician II - Services

ABOUT THE POSITION

The Riverside County Department of Registrar of Voters is seeking an Elections Technician I I - Services for the Voter Services Division for the Riverside location .

PLEASE NOTE

The position may require full-time office presence for several months leading up to, during, and after elections due to the high workload. The role may involve working weekends and holidays, including mandatory overtime during election and post-election periods. Travel throughout the county may be required. Outside of election season, employees may choose from a 4/10, 9/80, or 5/40 workweek schedule, with the option of a hybrid schedule based on business needs. Flexibility working overtime, weekends, and holidays is required. The Elections Technician II - Services will be responsible for providing customer service to the public at the front counter, both over the phone and in person. The incumbent will be answering a high volume of phone calls, greeting customers at the front desk, communicating and explaining voting information to the public, assisting voters with election related questions, performing data entry using the Election Information Management System (EIMS), entering and updating voter records, collecting voter registration cards, and other general election related clerical tasks. The most competitive candidate will have previous election cycle experience, knowledge of Microsoft Office Suite (PowerPoint, Excel and Word, Publisher), Adobe, and California Elections Codes, and previous experience with data entry and high volume calls. Meet the Team! The Riverside County Department of Registrar of Voters ensures the electoral process will be conducted professionally, consistently demonstrating neutrality and non-partisan decision-making, based upon a thorough knowledge of and compliance with all election laws by administering them timely, responsively and with integrity on behalf of those we serve.

EXAMPLES OF ESSENTIAL DUTIES

Receives and assists the walk-in public and answers routine elections questions. Provides information and issues appropriate elections and/or voter registration cards and forms. Answers telephones and responds to routine telephone inquiries; refers callers to appropriate supervisor or informational source for more detailed information. Data enters a variety of elections material and document information, including but not limited to, voter affidavits, campaign disclosures, and petitions into appropriate computerized records. Sell registration and election data and document copies to the general and candidate public in accordance with established laws and procedures. Accepts and performs computerized and/or manual scanning of Voter Affidavits or records for signature imaging and future visual verification/comparisons. Store, inventory, and/or retrieve a variety of election materials for office and management staff, for the voting public, and/or for candidates, nominees, or a variety of government officials. Verifies and authenticates changes and cancellations to voter records, including name, address, party affiliation, and other data; Verifies Voter Affidavit information. Conducts purges of absentee voter lists; Enters candidate's financial data from documentation provided into computerized records via software packages. Assists, directs and instructs the public with information regarding polls/precinct locations, and in the more difficult or unique elections processes and legal procedures required by a variety of municipal, special district, State and/or Federal mandates. Performs a full range of public counter work in providing appropriate documents and information for voter registrations, candidate services, and other issues required through a variety of elections functions. Performs the full range of tasks in the absentee (mail) voting process, including the technical procedures required in the mailing, verification, and receipt of ballots. Reviews and determines the acceptability of provisional ballots in the absence of supervisor. May be required to provide guidance and supervision to temporary staff in resolving technical problems including, but not limited to, interpretations of Elections Code requirements concerning election status of voters an voting materials. Provides bulk mailings of voter registration forms to organizations, political candidate offices, and maintains appropriate tracking accounts. Trains and deputizes voters as Deputy Registrars; issues and accounts for registration books.

MINIMUM QUALIFICATIONS

Knowledge of:

Modern office practices and procedures; Operation of standard office equipment, including word processing, computerized data systems and terminology; Current English usage (grammar, spelling, and punctuation); Filing, indexing, and cross referencing methods; Proper telephone techniques; Procedures for dissemination of appropriate information to the public; Basic California State and federal elections procedures; General function of the elections work unit to which assigned; Procedures for dissemination of elections information to the public, candidates, and/or government officials; Elections deadlines and criticalities; General ballot requirements and ballot tabulating methods; Basic arithmetic.

Ability to:

Perform general clerical work; Understand and follow both written and oral instructions; Perform data entry and other computerized and or information processing tasks; Learn office operations, including ongoing working and procedural changes; Alphabetize and file documents according to system directions; Concisely and efficiently obtain, record, and relay information from the public and community and government officials served; Read, understand, explain procedures, forms, and processes with tact and courtesy to the general public and government officials; Speak English at a level for effective job performance; Learn to perform diverse clerical and technical elections operations tasks required by the office; Learn to operate a variety of unique computerized output and/or electronic imaging equipment of the elections office; Learn to perform equipment adjustments, if and as needed; Read and understand applicable elections codes and instructions; Make decisions in standard elections procedural matters without immediate supervision; Prepare and maintain accurate records and reports; Make arithmetical calculations rapidly and accurately; Establish and maintain effective and cooperative working relationships; Communicate in English and at the professional level of the Elections Office with the voting public, candidates, elected and government officials.

Experience:

One year experience as an Elections Technician I in Riverside County; OR Two years full-time experience with a municipal, county, or state election office; OR Three years clerical experience which must have included work with data entry and/or computerized systems and two years experience which must have included the responsibility for communicating or explaining information or procedures to the public.

Substitution:

One year of the required three years clerical experience may be substituted by either of the following: Completion of either 9 semester or 18 quarter units from a recognized college or 250 hours of training from a recognized occupational program in secretarial sciences, office practices, business education, or a closely related field; OR Completion of 360 hours of training from a recognized occupational training program in secretarial sciences, business education, or a closely related field.

SUPPLEMENTAL INFORMATION

For questions regarding this recruitment Please contact Lital Slobodsky at lslobodsky@rivco.org or 951-955-5005. Please allow 1-2 business days for a response to general inquiries. ________________________________________________________________________________________

APPLICATION INFORMATION

Veteran's Preference The County has a Veterans Preference Policy applicable to new hires. To qualify, upload a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. The Veterans Preference Policy, C-3 is available here: https://rivcocob.org/board-policies Reasonable Accommodations The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability Proof of Education If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE). Work Authorization Requirement Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas. Equal Opportunity Employer The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors. Pre-Employment All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required. Probationary Period As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head. General Information Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies. Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered. Please read and follow any special application instructions on this posting. Click the ' Apply ' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com. If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.