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CTI Resource Management

Telecommunications Mechanic I

Career Insights for Broadband Technician

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What they do

A Broadband Technician works both inside and outside of a residential or business customer's building to install, change, repair and disconnect broadband services including data, digital TV and voice services. Troubleshoots at time of installation and returns at scheduled time if technical issues arise. Educates customers about ordered services.

$70,711 / year median in Alabama

+3% projected growth

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Job Description

Job Description:
Position summary: The Telecommunications Mechanic I will support the Government in configuring and maintaining the common user building information technology infrastructure to support voice, data, and video at Fort Novosel and surrounding facilities.
Essential Duties and Responsibilities:
Job duties include the following: (Other duties may be assigned.) Establish, operate, and maintain a well-documented cable management system across all NEC-owned facilities, in alignment with industry best practices for labeling, bundling, and routing of cables. Conduct regular audits of the cable management system to identify and rectify deficiencies and take immediate corrective action when necessary. Provide the required 99.9% reliability level for all ISP systems and respond promptly to service outages and issues as outlined in the AITP Service List. Provide maintenance, installation, testing, troubleshooting, removal and repair of telecommunications equipment, and systems. This will include preventive maintenance procedures to ensure the ongoing integrity, functionality, and safety of ISP infrastructure. Respond to customer service requests, and isolate and repair telephone issues as required. Manage the installation, patching, removal, and movement of all premise wiring, instruments, service lines, and LAN service. This will include planning, installing, and LAN drops in offices, buildings, and other locations. Manage the installation, removal, touch labor, and routing of all types of connectors/terminations and cabling, including copper, coaxial, and fiber optic, from the work area to the point of demarcation, in compliance with I3A guidelines. This will include moves, adds, and changes for MCA/SRM/ Projects other than construction. Provide input for monthly reports to the designated authority, detailing all ISP activities, completed tasks, ongoing operations, and future initiatives as needed. Maintain up-to-date and comprehensive documentation of all ISP infrastructure, including wiring schematics and equipment configurations. Coordinate with vendors for the procurement of ISP materials and equipment, ensuring compliance with quality and standard requirements as needed. Operate and maintain network infrastructure necessary to operate a 911/E911 Emergency Service Support Center. Enforce security measures to protect ISP assets, in compliance with DoD and organizational cybersecurity policies. Must obtain and maintain Building Industry Consulting Service International (BICSI) certifications to execute both outside and inside copper and fiber optic cable plant operations. Install, remove, maintain, repair, locate, and test multiple-conductor common core backbone infrastructure, aerial, underground, and buried multi- purpose communications cable to include coaxial, fiber optics, and copper/conventional cable and associated equipment. This includes repairing cable and/or and replacing damage or defective cable. May be required to operate digger derricks, bucket trucks, personnel lifts, backhoes, and trenching equipment to provide maintenance support. Maintenance responsibilities include all associated buried cabling, telephone poles, maintenance holes, handholes, outside terminals, pedestals, splice points, and bonding and grounding of termination points. May be required to support repairing or replacing defective poles or pedestals as well as remove and dispose of items removed to include hardware and return site to its original state. Maintenance Holes/Hand Holes (MH/HH) Inspection. Audit and update all drawings (butterfly, plant in place (PIP), AutoCAD, etc.) of all cables running through the maintenance holes, hand holes, LNEC owned telephone poles and pedestals and provide audit information. Utilize specialized equipment and techniques to locate, identify, and map existing cables and conduits within the inside and outside plant infrastructure. Conduct cable locates accurately to prevent accidental damage to existing cables during construction, maintenance, or expansion activities. Program LMR subscribers and mobile units as required by Ft Novosel Land Mobile Radio (LMR) Site Manager. Provide surge support for LMR implementation, deployment and maintenance as required by the Ft Novosel LMR Site Manager. Other Land Mobile Radio duties as assigned by Ft Novosel Site Manager.
Job Requirements:
Education and Experience :
High School Diploma with four years of experience in IT networking or wireless communication Cable Plant experience - Must possess at least 1 year current experience inside/outside cabling BICSI Installer 1 Certification required
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is a physically demanding position that requires employees to lift up to 60 lbs with or without assistance, climb vertical ladders and work from high heights in varying temperatures. Safety boots and PPE (eye protection) are required for this position. Hard hats are required when applicable.
Transportation:
This position may require driving government owned, CTI owned, personal owned or rental/leased vehicles for official CTI business. Employee must maintain driving eligibility throughout employment in accordance with state and local laws and the established CTI Vehicle Safety Policy.
Security Clearance:
Must be eligible to obtain DoD SECRET eligibility through a DoD T3 background investigation. Employee must maintain eligibility throughout employment.