A Broadband Technician works both inside and outside of a residential or business customer's building to install, change, repair and disconnect broadband services including data, digital TV and voice services. Troubleshoots at time of installation and returns at scheduled time if technical issues arise. Educates customers about ordered services.
Voice Systems Technician - DOD INNOVIM Defense Services, LLC Colorado Springs, CO Job Details $80,000 - $95,000 a year 11 hours ago Benefits Health insurance Dental insurance Vision insurance 401(k) matching Life insurance Qualifications Telecommunications network troubleshooting Government information & network security Customer communication Equipment repair Hardware maintenance Network infrastructure Radio communication systems High school diploma or GED Computer hardware Hardware support WAN Voice over internet protocol (VoIP) configuration Hardware management System deployment IAT Telecommunications data network configuration Full Job Description INNOVIM is seeking a Voice Systems Technician supports North American Aerospace Defense Command (NORAD) Cheyenne Mountain Complex (NCMC) Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II (NISSC II).
Location:
Cheyenne Mountain Space Force Station, Colorado Relocation Assistance:
None available at this time
Remote/Telework:
NO - Not available for this position
Clearance Type:
Top Secret with
SCI Eligibility Shift:
Shift work may be required The candidate will: Participate in design/deploy enterprise solution architecture, coordinate installations and migrations. Troubleshoot LAN and WAN hardware systems and respond to customer inquiries. Meet with IT managers to determine the contract/Government VoIP network needs. Analyze existing VoIP networks/computer systems. Develop architecture for voice/data (future) services. Install/incorporate network hardware including IP/PABX communication servers. Design/implement communications unified capabilities. Troubleshoot VoIP network issues. Analyze/upgrade network security systems and protocols. Add network users and manage contract/Government permissions/accesses. Optimize installations for future expansion. Train staff on network/system protocols. Install, remove, maintain, modify, troubleshoot, and repair non-secure voice and/or non-voice communications systems including intercom and public address systems, alarm systems, and electronic and electromechanical telephone key systems/PABXs; terminal and communications equipment, including line drivers. Run cables, key cables, or house wire to all telephone sets, terminal connectors, lugs, pins, or screws, associated with key telephone equipment and/or terminating equipment for non-voice circuits. Configure, optimize, fine-tune, and monitor system operating software/hardware. Perform all functions to support Land Mobile Radio program on site
Basic Requirements:
Current DoD IAT Level II or higher (CompTIA Security+ ce). Active Top Secret Clearance with SCI eligibility. 5 years of directly related experience. 3 years or more of general work history. Must have a high school diploma or GED. Previous experience working as a VSS/VoIP Systems Analyst/Technician. Familiarity in providing support to monitor, install, and perform maintenance on VSS/VoIP, hardware/software, networks, and equipment (i.e., servers, voice mail, etc.) applicable to VSS/VoIP. Ability to work shifts in support of 24x7 operations when required. Familiarity in VSS/VoIP systems/IP Protocols (i.e., LAN and WAN systems). Familiarity in performing Cyber Security/Hardening tasks. Familiarity with Land Mobile Radio configuration/deployment/sustainment.
Desired Requirements:
Experience with VSS/VoIP operations planning/management in a real-time support environment. Experience with Land Mobile Radio configuration/deployment/sustainment. Ability to prepare, objectively review, and deliver technical presentations. Experience with technical knowledge capture, training, and certification of personnel. Good project management skills. Experience interfacing with DoD/Governmental customers at very high levels. Ability to work independently and make decisions requiring personal judgment. This position is expected to pay $80,000 - $95,000 annually; depending on experience, education, and any certifications that are directly related to the position. INNOVIM Defense Services is committed to providing superior work in the fields of science, engineering, data analytics and technology to government agencies. We offer competitive compensation packages, including comprehensive nationwide Medical/Dental/Vision insurance programs, life insurance, matching 401k contribution and Educational/Training support. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
