Field Service Technician - Telecommunications / Low Voltage / Cabling Arch Enterprise, Inc. Atlanta, GA Job Details Part-time | Full-time | Contract $20 - $35 an hour 6 hours ago Benefits Travel reimbursement Mileage reimbursement Professional development assistance Opportunities for advancement Flexible schedule Qualifications Professional networking Technical documentation CCTV Low-voltage system cabling High school diploma or GED Wrenches Audio-visual technician experience POS Telecommunication Low Voltage License Electronics test documentation Hand tools Telecommunications testing equipment Time management Full Job Description About Arch Enterprise, Inc. Arch Enterprise, Inc. is an Atlanta-based field services company providing Telecommunications, Low Voltage, Networking, Cabling, Device Installation, and Technical Support services to commercial clients throughout Georgia and surrounding service areas. We are expanding our technician network and are seeking experienced, dependable Field Service Technicians who are capable of independently performing onsite service work while working closely with our remote administrative and dispatch team. W-2 employment is preferred , particularly for technicians who can consistently dedicate a reliable schedule to Arch Enterprise. 1099 contractor opportunities are also available for qualified technicians who meet our experience and availability requirements. This Is NOT a Gig-Based Technician Position We are not looking for technicians who only want to accept occasional, one-off gig assignments. Our goal is to build a dependable technician team that we can consistently schedule for client work.

Technicians should be able to:

Commit to a consistent range of availability each week Remain responsive during their scheduled availability Accept and complete assigned work reliably Arrive on time and prepared for service calls Communicate consistently with our remote Dispatch and Administrative Teams Provide detailed work-order notes and documentation Maintain communication from assignment through completion Work independently without requiring onsite supervision Operate primarily from their home/residence as their starting point , traveling directly to assigned client locations There is no daily office to report to. This is a field-based position managed remotely through our Dispatch and Administrative Teams. High-Priority Technician Experience We are particularly interested in technicians with experience in one or more of the following areas: Telecommunications / POTS POTS experience is one of our highest-priority needs. Technicians should have hands-on experience with: POTS migrations Basic telephone line cutovers Legacy copper telecommunications 66 Block troubleshooting and cross-connects Telephone pair identification Test, tone, trace and locate Dial tone troubleshooting Copper pair testing Telecommunications demarcations

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terminations Business telephone installations Service restoration Line testing and verification Telecommunications equipment transitions Experience with Cisco, Avaya, Yealink, EPIK, Meraki, or other business telephone systems is a plus. Applicants whose experience is limited exclusively to VoIP provisioning, remote phone support, or basic network administration without hands-on telecommunications/POTS experience may not be a fit for our current demand. Low Voltage / LVU Technicians We are also actively seeking licensed Low Voltage technicians , including technicians holding applicable LVU or other recognized low-voltage/cabling credentials . LVU-licensed technicians are strongly encouraged to apply.

Relevant experience may include:

Low-voltage installations Structured cabling Fiber optic cabling Copper/Cat5/Cat6/Cat6A cabling Cable runs and drops Terminations Testing and troubleshooting Telecommunications infrastructure Device connections Network infrastructure Security systems Access control

CCTV A/V

systems Other commercial low-voltage systems Additional valid licenses, certifications, or technical credentials may qualify technicians for additional compensation or specific project assignments where the credential is required. If you are in the process of obtaining your Low-Voltage Unrestricted License or another similiar license for cabling - APPLY. Additional Services We Support Technicians with experience in the following areas are encouraged to apply: Networking Network installation Troubleshooting Device connections Network equipment replacement Basic network infrastructure support Cisco/Meraki experience Cabling Fiber optic Copper Cat5/Cat5e/Cat6/Cat6A Runs and drops Terminations Testing and troubleshooting Splicing experience is a plus Commercial Technology / Devices Point-of-Sale (POS) systems Kiosks ATMs Audio/Visual equipment CCTV/cameras Security access systems Access panels Badge scanners Gate access systems Device installations and replacements Rollouts / Deployments Technology deployments Device refreshes Rollouts Decommissions Equipment replacements Software/device deployment support IT Support Technicians with hands-on experience in: Desktop Support Help Desk Hardware troubleshooting Device support Cybersecurity-related field support are also encouraged to apply provided they have other skills our team is looking for such as an LVU, onsite troubleshooting experience or Telecommunications. What You Will Be Expected to Do Depending on your qualifications and assigned scope of work, technicians may be responsible for: Traveling to commercial client locations Completing installations, troubleshooting, repairs, migrations, and replacements Working independently in active business environments Following client-specific procedures Communicating with Dispatch throughout the work order Providing accurate arrival, status, and completion updates Testing equipment and infrastructure Documenting testing results and completed work Taking detailed work-order notes Providing photos and required documentation Identifying issues and communicating findings to the remote support team Completing assigned work within required timeframes Maintaining professional communication with clients and Arch Enterprise personnel What We Are Looking For The technicians who succeed with Arch Enterprise are: Reliable. You do what you say you will do and can be counted on for scheduled assignments. Punctual. You understand that client appointments have scheduled arrival windows and deadlines. Responsive. You remain accessible to Dispatch and communicate throughout the service call. Detailed. You document what you found, what you tested, what you changed, and what remains outstanding. Independent. You can troubleshoot and complete work without someone standing beside you. Professional. You represent Arch Enterprise directly when working at client locations. Overcommunicators. We value technicians who communicate early rather than leaving Dispatch guessing about the status of a job. Comfortable with Remote Operations. Our administrative, HR, Dispatch, Billing, and management teams operate remotely. You must be comfortable receiving assignments, communicating, documenting work, and completing administrative requirements electronically. Minimum Requirements Minimum 1-2+ years of relevant field service experience , depending on discipline Demonstrated hands-on experience in your applicable technical specialty Ability to work independently Reliable transportation Smartphone with reliable internet access Professional tools required for your trade Ability to communicate effectively with remote Dispatch and Administrative Teams Strong troubleshooting and time-management skills Ability to complete detailed work-order documentation Ability to meet client-specific background screening requirements when applicable Professional appearance and conduct Consistent availability for scheduled work Technicians must provide their own standard tools and equipment. For telecommunications technicians, this may include: Punch-down tool Butt set Tone generator and probe Cable tester

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crimpers

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tools Screwdriver set Allen wrench set Standard telecommunications hand tools Additional telecommunications testing equipment as applicable Schedule & Availability Our highest volume of work occurs during weekday business hours . We are looking for technicians who can establish a consistent availability window that our Dispatch Team can schedule around. Part-time and full-time availability may be available depending on service demand and geographic coverage. Technicians who consistently provide weekday availability will have greater opportunities for scheduling. Limited evening and weekend work may also become available based on client demand. This position is not intended for technicians who are only available sporadically or who are looking exclusively for occasional gig assignments. Compensation W-2 Employment - Preferred Qualified technicians interested in establishing a consistent working relationship with Arch Enterprise may be considered for W-2 employment. 1099 Independent Contractor - Available Qualified independent contractors may also work with Arch Enterprise under our contractor model.

Compensation may include:

Hourly onsite labor rates based on experience Additional compensation for applicable licenses, certifications, or credentials Mileage reimbursement for eligible travel between service locations Opportunities for additional work based on qualifications and availability Pay range: $20.00-$35.00+ per hour depending on experience, qualifications, licensing, and assigned work. Who Should Apply? We encourage experienced technicians to apply if you have a background in: POTS / Telecommunications Low Voltage / LVU Fiber Optics Copper / Structured Cabling Networking

POS CCTV

Access Control A/V Kiosks / ATMs Device Deployment Desktop / Field IT Support You do not need to possess every skill listed above. We are interested in technicians who have strong experience in at least one of our core service areas and can independently perform the work associated with their skill set. Work Location Field-based - Atlanta and surrounding Georgia service areas Technicians will travel directly from their residence to assigned client locations. There is no daily office location to report to. Out-of-state technicians may be considered for 1099 opportunities through external platforms based on project requirements. About Arch Enterprise, Inc. Arch Enterprise, Inc. is a growing field services company supporting commercial clients with telecommunications, networking, cabling, technology deployments, and onsite technical services. We are building a dependable technician network that can grow with our expanding client demand. If you are an experienced technician looking for consistent field service work—not simply occasional gigs—we want to hear from you.

Pay:

$20.00 - $35.00 per hour Expected hours: No more than 40.0 per week

Benefits:

Flexible schedule Opportunities for advancement Professional development assistance Application Question(s): How many years of professional field service experience do you have? Which areas of experience do you have? POTS / Telecommunications Low Voltage LVU Licensed Fiber Optics Copper / Cat5/6 Cabling Networking

POS CCTV

Access Control / Security A/V Kiosks / ATMs Desktop / IT Support Are you currently licensed or certified in Low Voltage, Telecommunications, Cabling, Networking, or another applicable technical field? If yes, please list your credential(s). How many years of hands-on POTS telecommunications experience do you have? Can you troubleshoot and cross-connect a 66 Block, test, tone, trace, and locate telephone lines/pairs, and independently perform a POTS migration and cutover from start to finish? Which business telephone systems have you personally installed or troubleshot?

Cisco / Avaya

/ Yealink / EPIK / Meraki / Other Are you seeking W-2 employment or 1099 contractor work? What days and hours are you consistently available for scheduling? Do you have reliable transportation and your own professional tools for the services you perform? Are you comfortable providing detailed work-order notes, photos, testing results, and frequent status updates to a remote Dispatch Team?

Work Location:

In person