Field Technician Telecom Innovations, LLC Atlanta, GA Job Details Full-time $20 - $30 an hour 6 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Opportunities for advancement Life insurance Qualifications Computer operation Customer communication English High school diploma or GED Driver's License Driving Full Job Description Field Technician (Entry - Tier 2)

Position Summary:

An Entry to Tier 2 Technician shows interest in learning the basics of TI's structured cabling, audio visual, security and/or network engineering departments. Should be able to understand written and verbal instructions related to the project but require a large amount of guidance from a more highly skilled technician. Should be physically capable of medium duty work as required to pull cables. Should be able to focus attention on an entire shift and be eager to learn any tasks that are assigned. General Responsibilities General Expectations o Work under the direction of a Lead Technician or other designated supervisor while developing technical proficiency. o Demonstrate reliability, professionalism, accountability, and a willingness to learn. o Safely use basic hand tools, power tools, ladders, and other equipment required to perform assigned work. o Follow all Telecom Innovations safety policies, customer requirements, and quality standards. o Utilize basic computer skills, including email, data entry, and other business applications as required. o Accept coaching and constructive feedback while actively working to improve technical and professional skills. Leadership o Demonstrate a willingness to learn all Telecom Innovations service disciplines. o Take ownership of assigned work and complete tasks as directed. o Accept instruction and constructive criticism professionally. o Maintain focus, productivity, and a positive attitude throughout the workday. o Demonstrate initiatives in developing technical skills and career growth. o Accept responsibility for mistakes and actively participate in corrective actions. Communication o Communicate professionally with coworkers, supervisors, customers, and other trades. o Provide timely and accurate updates regarding assigned work. o Listen carefully to instructions and ask questions when clarification is needed. o Respond to communication within expected timeframes. o Escalate concerns or jobsite issues to the appropriate supervisor. o Maintain respectful and professional communication in all situations. Troubleshooting o Follow established troubleshooting procedures and manufacturer documentation. o Properly use standard testing equipment. o Identify obvious installation deficiencies and common equipment failures. o Gather accurate information before escalating technical issues. o Document troubleshooting activities and corrective actions. o Recognize when additional technical assistance is required. o Successfully resolve routine installation and technical issues appropriate for this level. Technical Disciplines Entry - Tier 2 Technicians are expected to develop proficiency in one or more of the following technical disciplines based on business needs and assigned work. Structured Cabling o Assist with the installation of structured cabling systems, including pulling, routing, supporting, dressing, and labeling copper (Cat5e/Cat6) and fiber optic cabling. o Learn Telecom Innovations installation standards and industry best practices for commercial low-voltage systems. Data Center o Perform structured cabling activities within active data center environments. o Follow all customer-specific data center procedures, security requirements, and access protocols. o Assist with pulling, routing, supporting, and labeling copper and fiber optic cable while maintaining exceptional cable management standards. Audio Visual o Develop a basic understanding of commercial AV systems and how system components function together. o Pull, route, dress, and label AV cabling, including Cat5e/Cat6, speaker wire, HDMI, USB, control cable, coaxial cable, and fiber optic cable. o Assist with mounting displays, speakers, cameras, microphones, touch panels, wall plates, table boxes, and other AV equipment. o Read and interpret basic AV drawings, cable identifiers, rack elevations, and device locations. o Perform basic RJ45 connector and jack terminations. Security o Develop a basic understanding of electronic access control and video surveillance systems. o Assist with mounting cameras and security devices. o Assist with installing electric locks, card readers, and associated field devices. o Use a multimeter and cable tester to perform basic verification and testing activities. Network / CRQ o Install and rack network equipment following project documentation. o Connect equipment power in accordance with manufacturer recommendations and project requirements. o Patch equipment using port matrices while maintaining accurate port assignments. o Read basic floor plans and identify network equipment, including switches, routers, and wireless access points. o Install wireless access points on various ceiling and wall types. o Apply proper equipment labeling standards. o Demonstrate basic knowledge of Power over Ethernet (PoE), VLAN concepts, IP addressing, and static IP configuration. o Provide on-site support for remote engineers and senior technicians by performing installation activities, visual inspections, cable management, and guided troubleshooting.

Qualifications & Education:

High school diploma or GED preferred. Basic computer proficiency, including Microsoft Office applications, is preferred. Ability to read, write, and communicate effectively in English. Ability to distinguish colors for cable identification and termination. Ability to safely operate ladders, hand tools, and power tools. Valid driver's license with reliable transportation to assigned job sites. Must successfully pass required pre-employment drug screening and background checks. Ability to meet customer-specific background, security, or credentialing requirements as required by assigned projects. Physical Requirements - Medium Duty work: Ability to safely use Type I ladders and work at varying heights. Frequently stand and walk for up to 8 hours per shift. Frequently bend, kneel, squat, twist, climb, and reach. Frequently use hands for gripping, pushing, pulling, and fine motor tasks. Occasionally lift up to 50 pounds and frequently lift or carry up to 25 pounds. Ability to drive between job locations as required.

Work Environment:

Work is performed in both indoor and outdoor environments under varied weather and site conditions. Regular exposure to construction environments, including dust, noise, moving equipment, electrical hazards, chemicals, and solvents. Required use of company-provided Personal Protective Equipment (PPE) and customer-required safety equipment. Work may be performed in occupied facilities, active construction sites, data centers, healthcare facilities, and other commercial environments.

Pay:

$20.00 - $30.00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Health insurance Life insurance Opportunities for advancement Paid time off Vision insurance

Work Location:

In person