Field Technician III - Chicago, IL

Troubleshoots network equipment, removes/replaces defective equipment, and works with appropriate resources to isolate and ultimately restore network. Proactively identify potential problem areas in order to ensure integrity of the network and company. May need to perform work on outside plant network including but not limited to fiber quality testing and analysis of results. Assist other personnel to complete these activities when needed. Performs the installation/change/decommission and testing of the transport, Ethernet, SONET and IP network layers for all available bandwidths offered. Assist other personnel to complete these activities when needed. Assist other personnel to complete these activities when needed. Responsible for oversight of the asset management processes and replenishment of on-site/truck materials. Ensure shipping and receiving of company and customer materials is coordinated and timely. Assist other personnel to complete these activities when needed. Performs level 1 preventive scheduled maintenance and inspections on network and critical infrastructure equipment including, but not limited to HVAC systems, high-voltage electrical systems, and DC power plants. Assist other personnel to complete these activities when needed. Job duties and responsibilities are subject to change based on evolving business needs and conditions. 5+ years Technician experience in a telecommunications/data center environment and is a technical experience and has knowledge of standard telecommunications practices. Master knowledge of standard telecommunication practices and technologies including Transmission (DSO, POTS, DDS, FT1, DS1, E1, DS3, Sonet/SDH), Switching (SS7, Trunking, Signaling) and TCP/IP (Fast/Gigabit Ethernet, Networking Protocols, Router Installation Configuration). Strong technical and mechanical background with experience of the latest generation transport gear, critical infrastructure (HVAC systems, high voltage electrical systems, DC Power Plants, etc.) found in telecommunications facilities as well as knowledge of locating fiber optic cable, right-of-way an As-Builts.

Working Conditions:

Work is occasionally performed in building settings. Outdoor work is required in the inspection of buried cable, construction sites, field facilities. Performance of the position requires working safely and may require working outdoors in all weather conditions, all noise levels, hazardous conditions, and on the full range of outdoor work surfaces. Follow all personal safety policies and procedures. Posses a valid state vehicle operator's license and a satisfactory driving record in accordance with applicable state law(s) and fleet/vehicle safety program. Follow all company policies regarding motor vehicle usage. On-call 24x7 on a rotational basis, on stand-by, call out, dispatch, and overtime are required as dictated by the business. Performs a wide spectrum of complex assignments requiring alternative analysis, innovation and judgment, while demonstrating excellent interpersonal skills. Complete installation, decommission and troubleshoot problems of next generation and legacy network equipment and circuits. Perform underground fiber optic cable locating without error. Responsible for proactively monitoring Lumen systems to execute preventative and demand maintenance of the network, critical infrastructure, and materials management within allocated time and quality parameters.