A Telecommunications Field Technician telecommunications Field Service Technician installs, repairs and maintains voice, data and video systems for a company's customers at the customer site. Prepares and documents a customer's network prior to implementing telecommunication system. Installs IP, network equipment and facilities. Acts as the first point of issue resolution, responds to field engineering issues and troubleshooting telecommunication problems. May train less experienced field technicians.
IDR is seeking a Field Technician III to join one of our top clients for an opportunity in Wichita, KS. This is a field-based, senior, QC-focused technician role supporting telecommunications and security system installations, ensuring quality and leading onsite teams to meet industry standards. Position Overview for the
Field Technician III:
Serve as a lead onsite technician, directing, inspecting, and auditing work performed by other technicians. Perform installation and service tasks at customer sites with minimal supervision. Train and cross-train technicians and business partners on client and product requirements. Provide regular updates, submit deliverables, and support bid and estimate processes. Act as a point of escalation for clients, resolving issues or escalating as necessary. Requirements for the
Field Technician III :
High School Diploma or equivalent. 2+ years of experience as a Technician II or in a similar role. Demonstrated proficiency across multiple key account areas such as Voice, Data, Fire Alarm, Fiber, Burglar Alarm, CCTV, Access Control, Digital Signage, Access Points, and Networking. Ability to operate network certifiers and hold certifications like BICSI Installer 2 (Copper & Fiber), OSHA 30, and LIFT. Strong communication skills, organization, attention to detail, and problem-solving abilities. What's in it for you? Competitive compensation package. Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization. Why IDR? 25+ Years of Proven Industry Experience in 4 major markets. Employee Stock Ownership Program. Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance. ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row. #LI-onsite By submitting this application, you acknowledge and consent to engage in conversation with a recruiter or virtual recruiter from IDR Inc. and its affiliates, and contracted partners by receiving calls, AI-generated calls, texts, or emails to the contact information provided. Please ensure that the contact information provided is one you are permitted to use and are authorized to receive such messages on. If your contact information changes during the application process, please notify IDR promptly. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can opt-out of receiving communications at any time by saying or replying with "STOP" and "HELP" for help. To view our privacy policy, you may access it here (https://www.idr-inc.com/privacy-policy/).
