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PS
Planned Systems International, Inc.
Telecommunications and Cabling Technician
Career Insights for Broadband Technician
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Based on Maryland data
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What they do
A Broadband Technician works both inside and outside of a residential or business customer's building to install, change, repair and disconnect broadband services including data, digital TV and voice services. Troubleshoots at time of installation and returns at scheduled time if technical issues arise. Educates customers about ordered services.
$73,979 / year median in Maryland
+0% projected growth
Job Description
Overview Planned Systems International (PSI) is an Enterprise IT services company who focuses on designing, building, securing, and operating cutting-edge software solutions that drive mission success and operational excellence for Federal Government organizations. We are currently seeking a qualified Telecommunications/Cabling Technician to assist with the Operations and Maintenance ("O&M") services for mission-critical Voice Systems across multiple remote sites within the DC Metropolitan Area. The Voice Systems encompass an Avaya Aura solution, currently operating on Avaya CM 10.2, that spans multiple buildings. This solution is linked to the Public Switched Telephone Network ("PSTN") through 34 Primary Rate Interfaces (PRI). The on-site Avaya CM Voice System also plays a pivotal role, facilitating nationwide appointment scheduling and status update communications. Another integral component is the Forum-III conference bridge system, housed to support seamless conference calls. Essential Functions and Job Responsibilities The position of Telecommunications/Cabling Technician is fulfilled by a highly skilled and seasoned expert proficient in all aspects of network and telecommunications cabling. This includes tasks such as installation, maintenance, and repair of both fiber and copper cables, as well as associated components. The Telecommunications and Cabling Technician should possess up-to-date certifications in Data and Voice Cable, encompassing both copper and fiber optic cables. Their core responsibility involves supporting the customer with routine system administration tasks. Offer comprehensive technical assistance spanning telecommunications equipment, installation, and administration. Showcased expertise in adhering to Joint Commission on Accreditation of Hospitals and Healthcare Organizations (JCAHO) standards, particularly in relation to fire-stops and cable management within healthcare facilities. Formulate and uphold processes, in line with industry norms, for the identification and labeling of voice/data/fiber cable systems. Maintain a comprehensive inventory of all installed infrastructure, in accordance with