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National Communications Inc

Data and Alarms Technician

Career Insights for Telecommunications Field Technician

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What they do

A Telecommunications Field Technician telecommunications Field Service Technician installs, repairs and maintains voice, data and video systems for a company's customers at the customer site. Prepares and documents a customer's network prior to implementing telecommunication system. Installs IP, network equipment and facilities. Acts as the first point of issue resolution, responds to field engineering issues and troubleshooting telecommunication problems. May train less experienced field technicians.

$65,090 / year median in North Carolina

+11% projected growth

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Job Description

Join our dynamic team as a Data and Alarms Technician, where you will be maintaining installing and troubleshooting critical data and alarm systems across residential and commercial locations. This role offers an opportunity to work with advanced telecommunication, networking, and security technologies, ensuring seamless operation. Install, configure, and maintain data communication systems including Ethernet, fiber optics, and telephony equipment. Conduct routine inspections and troubleshooting of CCTV surveillance systems, alarms, access control, and security devices to ensure optimal operation. Perform fiber splicing, cable cabling (Cat5, Cat6), and low voltage wiring in accordance with schematics and industry standards such as NEC guidelines. Use hand tools, power tools, ohmmeters, and other diagnostic equipment to diagnose electrical issues or equipment failures. Repair or replace network hardware Document system configurations, maintenance activities, and incident reports accurately for compliance and future reference. Collaborate with clients and team members during field service visits to install new systems or troubleshoot existing infrastructure efficiently. Strong knowledge of CCTV systems, network installation, fiber splicing, and telecommunication infrastructure. Proficiency with schematics reading, Ethernet wiring standards (Cat5/Cat6), and LAN setup. Hands-on experience in service technician roles involving equipment repair in data centers or field environments. Ability to interpret technical diagrams and schematics; excellent problem-solving skills for electrical or network issues. Customer service skills to effectively communicate technical information clearly to clients or team members. This role is ideal for motivated professionals eager to develop their expertise in telecommunications, networking, security systems, and electrical troubleshooting. Strong problem solving and critical thinking skills
Pay:
$23.99 - $30.00 per hour
Benefits:
401(k) 401(k) matching Health insurance On-the-job training Opportunities for advancement Paid time off
Work Location:
In person