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Job Description
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Great Plains Communications is growing! Great Plains Communications is growing! We are seeking experienced Broadband Technicians for the Northeast NE area (see locations below). In this role, you will install and repair internet, phone, and TV services for business and residential customers while acting as a brand ambassador to provide exceptional customer experience.
The Role Position:
Broadband Technician Locations:
Fremont/Norfolk/Wayne/WestPoint/Osmond/Wakefield/Ponca areas
Experience:
1-7 years in a relevant field Able to work rotating weekend shifts and on-call (required)
Key Responsibilities Network Services:
Perform installation, splicing, and repair of internet, phone, and TV services over coax, copper and fiber systems.
Systems Maintenance:
Help maintain mainline coax and fiber systems to ensure high performance.
Customer Success:
Actively promote company products and services while delivering outstanding support.
Administrative:
Interpret and complete staking sheets, work orders, maps, and cable counts.
Logistics & Safety:
Operate company vehicles and equipment (bucket trucks), work non-standard hours (including nights/weekends/call-outs), and travel for training when needed.
What We Are Looking For Experience:
1-7 years of related experience with a High School diploma or equivalent.
Technical Skills:
Basic knowledge of electronics and testing equipment (EXFO Light meters, volt-ohm meters). Fiber fusion splicing and provisioni ng experience is a plus, but training is provided.
Physical Aptitude:
Ability to lift up to 50 lbs., climb ladders, operate bucket trucks, dig, and maneuver in crawl spaces and attics.
Requirements:
A valid driver's license, good driving record, and comfortable working outside under various weather conditions.
Soft Skills:
Strong verbal/written communication, troubleshooting, typing, and customer relations skills. Why Join Great Plains Communications? We are a premier fiber-driven technology provider with a 19,000-mile network delivering reliable solutions to nearly 200 communities. We offer a competitive wage, a comprehensive benefits package, and a culture focused on professional growth. High-performing network, high-performing people. Apply at www.gpcom.com/careers Join a Company Where Your Voice Matters and Your Career Can Thrive. At Great Plains Communications, we're not just building advanced technology networks, we're building futures. Whether you're in an urban hub or a rural community, you'll find opportunity here. We believe in empowering our employees, encouraging innovation, and promoting from within. Your ideas are heard. Your growth is supported. And your work has a real impact on our customers and the communities we serve. We're hiring across the company in a variety of roles. Discover where your skills can take you and grow with us. Explore our openings and apply today. Your future starts here. Why Join Us? Competitive compensation and comprehensive benefits Real opportunities for advancement and career growth A wide variety of roles across multiple departments and service areas Focus on work-life balance A collaborative, team-oriented culture An award-winning wellness program that supports your health and well-being Ready to make an impact? Join a company where your contributions are valued, your voice is heard and your future is full of possibility.