Sunday Evenings Wentworth-Douglass Physicians Organization (WDP) $17.71
$20.82 United States, Hampshire, Dover 789 Central Avenue (Show on map) May 26, 2026\nSundays
2:45 P.M.
11:15 P.M.
Weekend Shift Differential!

\nThe Telecommunications Operator is responsible for ensuring effective communication within the hospital environment, supporting staff, patients, and visitors. This role primarily focuses on operating the hospital's phone system, relaying messages, answering inquiries, and providing information. The operator also ensures that emergency calls and codes are handled quickly and accurately, contributing to the smooth functioning of hospital operations. Operate the hospital's telecommunications system, including answering incoming calls, making outgoing calls, and routing calls to appropriate departments. Relay emergency codes, pages, and other critical messages promptly and accurately.\nProvide assistance to hospital staff, patients, and visitors by answering queries and directing them to the appropriate resources.\nMaintain accurate records of communication and calls, including documenting emergencies and urgent messages.\nAssist with handling patient requests for information and service.\nCoordinate with security, facilities management, and medical teams to relay information regarding emergencies, maintenance, and other urgent situations.\nEnsure that equipment is functioning properly and report any issues or malfunctions.\nFollow established protocols to prioritize emergency calls and other critical communications. Education\nHigh School Diploma or Equivalent required Can this role accept experience in lieu of a degree?\nNo Experience\nCustomer service or call-center experience 2-3 years preferred Knowledge, Skills and Abilities

Good inter-personal and phone skills.
Commitment to demonstrate consistent outstanding customer service.
Confident to quickly assess situations and make reasonable judgement decisions.
Must be able to prioritize rationally.

Wentworth-Douglass Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. 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