ERRCES Technician

ERRCES Technician

PROGRESSIVE COMMUNICATIONS LLC

Miami, FL Job Details $22 - $32 an hour 1 day ago Qualifications High school diploma or GED Full Job Description Support and troubleshoot installed Distributed Antenna Systems (DAS) through field service, customer communication, and coordinated support with remote technicians ("remote hands"), including low-voltage cabling verification and documentation as needed. Document site conditions, report issues, and escalate risks to support DAS and Public Safety DAS (ERCES/ERRCS) performance and timely resolution. This role may progress to a Lead Technician position supporting both DAS and

ERCES/ERRCS

workstreams.

MAJOR RESPONSIBILITIES

Travel 80-100% based on market and customer needs Complete work orders on schedule; update status, document work performed, and communicate issues/risks Provide guided troubleshooting and repair support with remote technicians ("remote hands"), including clear direction and verification of results Lead small field teams as needed to support and integrate cellular and DAS systems Troubleshoot, repair, and test DAS/RF systems using common test equipment and tools; support fiber/coax interconnects as needed Support Public Safety DAS (ERCES/ERRCS) service activities, documentation, and issue escalation to help ensure system readiness Share recurring issues and process improvement opportunities with management

QUALIFICATIONS

High school diploma or equivalent

Required:

Working knowledge of low-voltage systems and structured cabling in commercial environments Experience using DAS and RF interconnect equipment (e.g., SOLID, ADRF, Comba) Familiarity with additional DAS solutions (e.g., CommScope) is a plus Professional communication and discretion when engaging customers on-site or remotely Comfortable with smartphones/computers and common field tools/test equipment Ability to meet pre-employment and client site eligibility/safety requirements Valid driver's license and reliable transportation for coverage area Work independently in the field; manage priorities and documentation with minimal supervision Role leveling (Tech 1/Tech 2/Lead) is determined during hiring based on applicable experience, qualifications, and business needs

PHYSICAL REQUIREMENTS

Carry and monitor company phone, be available and responsive during scheduled and non-scheduled hours, except during rest and meal periods as required by applicable state law Flexible in working hours as this position will require customer support during non-regular business hours, mandatory overtime on short notice, and/or weekend work as necessary Lift carry, push, or pull up to 20 pounds, occasionally up to 50 pounds, with assistance available Frequently stand, walk, stoop, kneel, twist, crawl, and extended reach Regular grasping and repetitive hand movements.