A Telecommunications Field Technician telecommunications Field Service Technician installs, repairs and maintains voice, data and video systems for a company's customers at the customer site. Prepares and documents a customer's network prior to implementing telecommunication system. Installs IP, network equipment and facilities. Acts as the first point of issue resolution, responds to field engineering issues and troubleshooting telecommunication problems. May train less experienced field technicians.
Telecommunications Service Technician / Installer As a Telecommunications Service Technician / Installer , you will play a key role in delivering and supporting telecommunication services for our clients. You will be responsible for installing, configuring, and maintaining a variety of systems while providing outstanding customer service on-site. Key Responsibilities Install and configure telecommunication systems , including network equipment, cabling, and low-voltage wiring in residential and commercial environments Perform site surveys to assess installation requirements, verify existing infrastructure, and plan efficient cable routes Use a variety of hand and power tools (e.g., punch-down tools, crimpers, testers, drills) to complete clean, safe, and professional installations Test, troubleshoot, and validate installed systems to ensure full functionality, proper connectivity, and adherence to specifications Diagnose and resolve issues related to network performance, wiring faults, hardware failures, and configuration errors Provide on-site and remote technical support to customers, explaining system operation, basic maintenance, and best practices in clear, non-technical language Document work performed, including installation notes, test results, equipment used, and any changes made to existing systems Collaborate with project managers and team members to plan and coordinate installation schedules , ensuring projects are completed safely, on time, and within scope Follow all safety protocols and industry standards related to low-voltage work, ladder use, and tool handling Maintain a clean and organized workspace , must have a pick up truck or utility van. RLC will provide inventory of tools and materials Qualifications & Requirements Previous experience as a Service Technician , Installer , or similar role in the telecommunications or low-voltage industry (strongly preferred) Solid understanding of electrical and mechanical principles as they apply to low-voltage and telecom systems Proficiency in computer networking , including basic IP addressing, routing, and configuration of network devices (routers, switches, access points) Familiarity with telephone systems , VoIP equipment, and related hardware Ability to read and interpret technical diagrams, wiring schematics, and installation plans Skilled in the safe and effective use of hand tools and basic power tools Strong problem-solving and analytical skills for identifying root causes and implementing practical solutions High attention to detail to ensure accurate terminations, labeling, and system configuration Ability to work independently in the field as well as collaboratively within a small team Clear and professional communication skills for interacting with customers, explaining technical concepts, and documenting work Reliable transportation and a valid driver's license, if field work and travel between sites are required Ability to lift, carry, and maneuver equipment and materials as needed, and to work on ladders or in tight spaces when required
Job Types:
Full-time, Contract Pay:
$800.00 - $2,000.00 per week
Benefits:
Flexible schedule On-the-job training Opportunities for advancement Paid time off Paid training Professional development assistance Shift availability: Day Shift (Required)
