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System Technician- FTTH

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What they do

A Telecommunications Field Technician telecommunications Field Service Technician installs, repairs and maintains voice, data and video systems for a company's customers at the customer site. Prepares and documents a customer's network prior to implementing telecommunication system. Installs IP, network equipment and facilities. Acts as the first point of issue resolution, responds to field engineering issues and troubleshooting telecommunication problems. May train less experienced field technicians.

$66,663 / year median in Tennessee

+5% projected growth

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Job Description

Summary:
Maintain and repair all aspects of the Fiber to the Home (FTTH) network from the Hubsite and/or OTN cabinet to the passive network devices including any and all PON nodes and their associated power supplies; assists with training and development of other System Technician-FTTH technicians; occasionally and with direction provides day-to-day engineering and operations support to the department.
Duties and Responsibilities:
Essential duties and responsibilities include but are not limited to those listed below: Assessment, maintenance and repairs for hubsite/OTN cabinet, outside FTTH distribution plant, and general plant components Maintain hubsite/OTN hardware and powering needs and maintenance Test FTTH, PON, and HFC plant and components using: Signal Level Meter (SLM), Volt-Ohm-Meter (VOM), OTDR, optical power meter, spectrum analyzer and compare findings with documentation Perform basic DC wiring from equipment to Telect panels Troubleshoot/repair problems with light, RF, AC, and DC portion of forward and reverse plant for transmission levels, signal losses and other interference Perform routine remote OLT setup and balancing, alignment and adjustment of passive components and equipment used to process signals from the OLT to any subscriber port and/or subscriber ONT Perform basic underground and aerial construction duties associated with PON (DWDM) operations such as replacement of defective/damaged optical splitters and subscriber ports Maintains, repairs and replaces optical components of the remote OLT Perform routine business subscriber connection duties such as running/hanging fiber drop and utilize handheld splicer to complete connections Performs and/or assists with emergency fiber restoration. Performs analysis of system performance reports and subsequent preventive and remedial activities Understand/apply FCC and NESC technical standards, including performing FCC required testing Identify and report all incidents of noncompliance (FCC, NESC, OSHA and WOW! standards) Perform networking related troubleshooting including SQC test, trace route and speed test Perform Power Supply installation, maintenance and repair and have a basic understanding of our Continuity PS status monitoring system Perform Field Ops-Engineering walkouts Maintain excellent attendance and appearance Other duties as assigned
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Possess a firm understanding or fiber network for troubleshooting and fault resolution assistance Able to present technical information to a non-technical audience Able to work independently Able to use assigned test equipment including but not limited to Signal Level Meter (SLM), Volt Ohm Meter (VOM), OTDR and optical power meter, and other various optical T&T equipment Ability to safely assist and/or perform pole transfers within company and NEC guidelines Ability to raise, lower, re-tension, delash and relash existing plant Able to prioritize and organize assignments and responsibilities Able to accurately maintain records, logs, reports, work orders, etc Able to work flexible hours as required including evenings, weekends and on-call shifts Must have a valid (state) driver's license and maintain driving record that meets the Company's insurance carrier's requirements Education Position requires a high school diploma or equivalent
Experience/Skills Needed:
3 -5 years of System Maintenance experience (or equivalent in training and experience) and/or related associate's degree is preferred Industry standard fiber certifications a plus
Computer Skills:
MS Suite, Internet software, E-mail, basic understanding of
Google Suite Physical Demands/Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to talk and hear Required to use close vision and be able to focus, ability to adjust focus and to see colors Must be able to meet the physical limit requirements of personal protective equipment, aerial lift equipment, ladders and/or gaffs that may be used in this position Ability to work while standing most of the time Ability to walk or work over all types of terrain, in all types of weather Ability to carry tools and equipment including ladders and tool belts Ability to work in tight spaces while bending, twisting and reaching Ability to carry, climb and operate extension ladder (approx. 28' & 75lbs) Ability to differentiate between different sizes and colors of wires Ability to perform work in elevated places (i.e., roofs and utility poles) Ability to use drills, hammers, wrenches, screwdrivers and other hand tools Ability to move, crawl, bend, stoop, kneel, crouch, reach, pull, push, and grasp Ability to lift up to 75 pounds Physically able to operate computer equipment and test equipment Ability to work in environments that may have dust, dirt, noise, reptiles and insects and cleaning solutions Ability to work safely near power lines and electrical equipment Ability to drive Company vehicles in a safe manner
Job Type:
Full-time Pay:
$30.00 - $36.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Paid training Vision insurance
Work Location:
In person