Technician II position requirements:

They should be able to stand for long durations, bend, squat, reach, walk and able to lift and carry greater than 20lbs but not exceed 100lbs. Have advanced Telephony and Ethernet knowledge along with trouble shooting skills. Can work within a team environment and work unsupervised.

Education/Certifications:

High school or equivalent Minimum of 5 years experience in a related field Skills needed: Know how to use basic hand tools. Have basic installation knowledge to be able to either rack mount or wall mount electronic equipment. Know the basic ethernet cabling requirements for running cable and terminating jacks and patch panels according to EIA/TIA standards. Know the basic Telephony color code. Know how to wire different types of phone jacks such as

RJ-11, RJ-14, RJ21X, RJ31X, T-1.

Know how to terminate or punch down telephone cables. Know how to install and troubleshoot analog voice such as basic

POTS, PRI, T-1.

Understand and know how to install Hosted Voice systems. Know and understand basic ethernet LAN. Know and understand how to perform a site survey for analog or Hosted Voice. Know the basics of fiber optic cable/jumpers and know how to clean a connector and check light levels with a power meter. Know the difference between the different fiber optic cable types such as multi-mode or single mode. Know the different types of fiber connectors such as

SC/LC/ST/FC.

Know the different SFP types and be able to distinguish between them. Understand and know how to troubleshoot fiber using OTDR. Understand and know how to run different circuit tests such as RFC-2544 and others. Have some advanced computer skills with the knowledge of how to statically assign ethernet ports with IP s, use Microsoft applications such as email or browser functions. Have good customer service skills. Able to manage assigned tasks.

Duties:

Installing or mounting electronic equipment in relay racks, on a wall, or backboard. Pulling cable vertically and horizontally and terminating. Work from a ladder or elevated positions. Testing internet circuits using a computer or test set. Testing analog telephone services such as

POTS, PRI T-1.

Installing and troubleshooting Hosted Voice systems. Performing Site Surveys. Work advanced trouble tickets such as Hosted Voice or Fiber cuts to restore customer service. Troubleshoot fiber optic cabling using OTDR or other tests. Test advanced circuit types such as ELAN or ELINE. Traveling outside of assigned work area and staying overnight if needed. Working with different internal groups to install or restore customer service. Being on call outside of normal business hours. Tasks assigned by Manager/Supervisor. What we offer Core values that embody teamwork, integrity, and excellence A super talented team who values hard work, success, and fun :) Work/ Life Balance Premium health benefits (medical, dental, vision, flex spending, etc.) Flexible and generous Vacation and Wellness/Sick hours + 9 paid holidays 401K program Diversity & Inclusion Conterra celebrates and supports diversity for the benefit of our employees, our business, and our community. 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