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Metronet
Network Fiber Technician - Outside Plant - Lubbock, TX
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What they do
A Telecommunications Field Technician telecommunications Field Service Technician installs, repairs and maintains voice, data and video systems for a company's customers at the customer site. Prepares and documents a customer's network prior to implementing telecommunication system. Installs IP, network equipment and facilities. Acts as the first point of issue resolution, responds to field engineering issues and troubleshooting telecommunication problems. May train less experienced field technicians.
$66,197 / year median in Texas
+10% projected growth
Job Description
Network Fiber Technician
- Outside Plant
- Lubbock, TX Metronet
- 4.
ESSENTIAL JOB FUNCTIONS
You will perform all setup, testing and maintenance required for Customer Premise Equipment (CPE) installation of Plain Old Telephone Service (POTS), DSL and Networking services You will install and maintain CPE Local Area Networks (LAN) and WiFi networks You will install and maintain network interface devices (NID) and Optical Network Terminals (ONT) You will perform skilled troubleshooting from the Main Distribution Frame (MDF) to the demarcation point including CPE You will respond to trouble tickets within acceptable company timeframe standards You will install Outside Plant (OSP) facilities according to engineered work orders or service orders You will perform routine preventive maintenance and major repairs to distribution systems You will perform cable/fiber testing and splicing You will locate fiber optic cabling You will record and report all record changes immediately You will complete inventory replenish requests as needed Ability to work other duties as assigned Subject to all applicable state and federal laws Available to travel for training as needed Ability to work other duties as assignedJOB QUALIFICATIONS AND REQUIREMENTS
High School Diploma or GED. One to two years in the telecommunications industry or related experience Some trade school training is desired Ability to be professional with customers and fellow associates Meet key performance metrics Physical ability to work in various conditions including, but not limited to adverse weather conditions Physical ability to work from a kneeling or standing position for long periods of time Physical ability to climb ladders with proper equipment up to 25 feet Able to lift and carry loads of up to 75lbs including ladder Ability to work with basic hand tools and other specialized equipment with training Operate and maintain company vehicle/equipment safely and professionally including a Department of Transportation (DOT) certified bucket truck and trailer Perform on-call rotation duties after regular business hours as needed Available to work overtime when deemed necessary, may include holidays and weekends Willingness to work as a team and independently.Total Rewards:
80% of Medical premiums paid for by the company Company-paid Disability and Life insurance EAP (Employee Assistance Program) 401(k) company match dollar for dollar up to 6% Equipment and resources provided on day one Opportunities for advancement Professional development programs Associate perks and discounts Discounted Metronet service in our serviceable area And more! Job specific perks : Paid training at Metronet University Company-paid logo attire/uniform Company vehicle and fuel card Cell phone allowance DOT Certification OSHA Certification On-Call Pay Join us and find out what it means to love your career! At Metronet , we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise voice, and internet services, we're not just focused on expanding our networks—we're focused on enriching the lives of those we serve. We value our associates because they are the cornerstone of our success. By joining the Metronet family, you're stepping into a rewarding career in technology with a company dedicated to your growth and success. We're in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders. Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k- company match with immediate vesting.