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Field Service Professional -Lufkin, TX
Career Insights for Telecommunications Field Technician
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Based on Texas data
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What they do
A Telecommunications Field Technician telecommunications Field Service Technician installs, repairs and maintains voice, data and video systems for a company's customers at the customer site. Prepares and documents a customer's network prior to implementing telecommunication system. Installs IP, network equipment and facilities. Acts as the first point of issue resolution, responds to field engineering issues and troubleshooting telecommunication problems. May train less experienced field technicians.
$66,197 / year median in Texas
+10% projected growth
Job Description
Why Technicians Choose Vivint:
•+Total Compensation:
Competitive hourly base pay + uncapped commission and performance incentives. +Comprehensive, Paid Training:
Virtual & on-the-job training, as well as ongoing coaching & support from leaders & teammates who care about your success. +Zero Commute:
Take-home company vehicle and gas card for work use. We pay for your drive time to and from appointments—you clock in from your driveway. +Work-Life Balance:
4-day work weeks (4/10 schedule, includes Saturdays) to give you more time for what matters. +Fully Equipped:
We provide all tools, a cell phone, a tablet, and paid licensing required for job duties. +The Perks:
10 paid holidays, 2 weeksPTO, 401
(k) with 6% match, an Employee Stock Purchase Program & employee pricing on Smart Home equipment. +Adventure:
Opportunity to earn a yearly company-paid incentive trip (plus one guest!). •A Day in theLife:
•As a Field Professional, you are the ultimate smart home expert.Your day-to-day includes:
+Technical Excellence:
Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems. +Consultative Sales:
Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site. +Customer Education:
Training homeowners on how to use their new system to protect their families. +Growth:
Benefiting from consistent coaching and leadership training to move up within our national organization. •What We're Looking For:
•We hire for attitude and train for skill. Whether you are an experienced technician or a sales pro looking for a hands-on change, we want to hear from you if you have: +A Sales Mindset:
Experience in retail, B2C sales, insurance, or service-based sales is a major plus. +Customer First Attitude:
Ability to act with integrity while building rapport with diverse customers. +Technical Aptitude:
Experience in cable/satellite install, pest control, construction, or solar is helpful but not required. +Requirements:
A valid driver's license and a good driving record; ability to successfully pass post-offer background investigation and licensing requirements per applicable law. •Physical Requirements:
•+ Ability to lift and carry up to 45 lbs. + Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics. + Comfortable bending, kneeling, and standing for extended periods. Safety culture is strong at Vivint. Field Service technicians will conduct a safety analysis of every home to ensure a safe workplace for the technician and the customers. •Ready to transform your career? Apply today to join the Vivint team!•NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent. We support the use of AI tools to help you prepare for your interview (e.g., practicing responses, researching the role, or refining your resume). However, during interviews and assessments, we expect responses to reflect your own thinking, experience, and communication. Use of AI to generate or read answers in real time, complete assessments, or misrepresent your qualifications is not permitted and may impact your candidacy.Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring—under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.