Telecommunications Technician - Fairfax, VA

Telecommunications Technician - Fairfax, VA Fairfax, VA Job Details Full-time From $48,000 a year 3 days ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Computer operation Fiber optic cables Wireless networking English Attention to detail Computer hardware Task prioritization Hardware support WAN Organizational skills Telecommunication

MPLS DSL

Full Job Description Job Description Summary The Telecommunications Technician is responsible for maintaining company networks and telephony systems to meet company needs. The Telecommunications Technician requires an in-depth knowledge and understanding of telecommunications, network protocols, hardware, and software to fulfill position requirements. Job Description

ESSENTIAL FUNCTIONS

Assist Network team with configuration and deployment of company WANs, LANs, Voice, and wireless networks, including routers, firewalls, switches, access points, telephony systems and other telecom equipment. Monitor and diagnoses problems with network equipment and performs equipment repair or upgrades when appropriate. Source and procure internet and voice services for new and existing locations as needed. Perform network and telephone system upgrades to meet company needs. Liaison with providers to resolve outages and issues with internet and telephony services in a timely manner. Maintain documentation related to network configuration, network mapping, processes, and service records. Maintain inventory and perform audits on ISP/telecom accounts to ensure accuracy to prevent loss. Assist with administering and maintaining various telephone systems. Manages the creation of new hire telephone and voicemail extensions, routing extensions to appropriate locations and updating information. Triage and troubleshoot general computer & peripheral related issues as needed via telephone, email, remote and/or onsite support. Possess familiarity with main national cellular carriers and products to include iOS & Android. Activate new services, troubleshoot, and maintain services and devices as needed. Responsible for organizing and completing the technical day-to-day operations assigned through work orders and servicing trouble calls. Perform other related duties as assigned.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

Associates or Bachelors degree in Technology or closely related field preferred plus 3+ years equivalent work experience required. Up to 40% travel required.

Certifications:

Comp

TIA+, CCNA, CWNA

a plus Must be a U.S. Citizen and willing to obtain a public trust. Knowledge of the theories and techniques involved in the implementation and maintenance of internet, networks, and telephony: LAN, WAN, WLAN, VPN, TCP/IP, DNS, DHCP, MPLS, DIA, DSL, Cable, VoIP, SIP, POTs. Must be familiar with twisted pair, fiber, and coax installation methods and color-coding conventions. The ability to use and operate basic cable tester, crimp and other tools and equipment used in the installation, maintenance, and operation of telecommunications is required. Working knowledge of computers, hardware, and software in a Microsoft environment. Very strong organizational skills and high attention to detail. Proactive problem solving, strong technical and analytical abilities are essential. Demonstrated talent for interacting with a wide variety of people; ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills. The ability to handle multiple tasks concurrently, prioritizing and accurately completing them on time in a potentially stressful environment is required. The ability to demonstrate initiative and work and solve technical problems independently and as part of a team is required. After-hours support on a monthly rotational schedule is required.

PHYSICAL AND MENTAL REQUIREMENTS

Ability to travel locally and nationally to units on a frequent basis. Ability to sit at a desk in front of a computer for the entire workday. Reading and writing work-related documents in English. Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English. Constantly communicates and receives verbal communication with other employees. Lifting, carrying, and pushing up to 15 lbs. occasionally, up to 30 lbs. seldom. Occasionally stoop, kneel, or crouch. Use hands and arms to reach for, grasp, and manipulate objects.

EQUIPMENT USED

Typical office equipment (computers, multi-extension phone system, fax, copiers, scanners, among others).

Pay:

From $48,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Ability to

Commute:

Fairfax, VA 22031 (Required)

Work Location:

In person