Manager, Parts and Aftermarket

Summary:

The Manager of Aftermarket & Service Parts is instrumental in the creation and development of a cutting-edge parts diagraming system, aftermarket, and service support. This role is crucial in establishing a state-of-the-art customer experience by ensuring the accuracy of the right part being delivered to the right place at the right time. Barletta s culture is what sets us apart and creates a great employee experience. In addition to a Barletta Safe culture where all employees work collaboratively to create a zero harm work environment, we actively promote and encourage behaviors that align to our

Values :

1) Treat everyone like family, 2) Always do the right thing, and 3) Relentlessly pursue excellence and our

Leadership Expectations:

1) Connect with Purpose, 2) Execute with Excellence and 3) Build the future.

JOB RESPONSIBILITIES

Parts Catalog Management:

Manage our state of the art parts catalog, ensuring accuracy and up-to-date details are managed in a timely manner Verify pricing and profitability through margin analysis.

Empowerment and Customer Focus:

Encourage appropriate levels of empowerment to "Do The Right Thing" for our customers.

Documentation and Bidding:

Lead and direct the completion of the parts book by model and system. Assist the team in writing up complete and accurate bids and estimates.

Special Orders and Supply Chain:

Oversee special orders and manage the left side of the department's supply-chain resource. Collaborate with service leadership to ensure all parts are available for repair jobs.

Performance Metrics and Team Development:

Lead and direct the achievement of departmental performance metrics. Proactively lead the development and evaluations of your team.

Team Management:

Interview and hire team associates as needed. Manage expenses within approved budget.

Communication and Issue Resolution:

Communicate with cross-functional teams (engineering, materials, purchasing, sales, etc.) to resolve issues. Solve complex problems with minimal assistance.

Other Tasks:

Undertake other tasks as assigned.

QUALIFICATIONS

: Bachelor s degree in Materials, Supply Chain, or Business preferred; or relevant work experience in sales, service, leadership, or marine manufacturing. Strong knowledge in marine is highly preferred; Barletta Boats knowledge is a plus. Strong mathematical and computational skills for inventory, pricing, and estimates. Possess an appropriate driver s license or be willing to obtain. Commitment to providing excellent customer support. Proven ability to plan and handle multiple projects, meeting deadlines. Strong product knowledge to ensure the team's success in all things materials. Creative and innovative team player and natural leader. Proficient computer skills, including Microsoft Office Suite. Sound judgment with the ability to make timely decisions. Versatile, flexible, and a willingness to work within constantly changing priorities. Strong interpersonal and communication skills, both verbal and written. Organizational, problem-solving, and analytical skills.

COMPENSATION AND BENEFITS

Compensation is based on past job history, knowledge and experience. Medical/Rx HSA/FSA Dental & Vision Short and Long-Term Disability Company Paid Life Insurance and AD&D Voluntary Life, Accident, Critical Illness, Hospital, Legal, Identity Theft Employee Assistance Program 401k with match Employee Stock Purchase Program Tuition Reimbursement As part of our hiring process, all candidates who receive a conditional offer of employment will be required to successfully complete a pre-employment background check and drug screening. These screenings are conducted to ensure the safety and integrity of our workplace.