Manager Patient Access

Job Description The Patient Access Manager is responsible for the operations of the patient access department and related patient access processes, including admissions registration, financial counseling, insurance verification, charge management and scheduling. The Manager develops new processes and improves existing processes using SLHS principles and model for continuous performance improvement. The Manager is focused on improving processes with an emphasis on customer service. The Patient Access Manager involvement in the revenue cycle extends beyond admitting and patient access. The Manager acts as an extension of patient accounting by assisting on site customers with questions related to patient accounts and the revenue cycle. The Manager is familiar with and has general knowledge of managed care, Medicare and Medicaid rules regarding admitting requirements, billing rules, coverage issues and reimbursement In lieu of Bachelor's Degree, will consider 6 years' experience with hospital or physician review cycle including some or all of the following: patient registration, scheduling, insurance verification, claims, follow up, denials, payment variance, payment posting, or customer service. Experience in team leadership roles. Building teams and foster success. Developing employees. Written and verbal business communication skills. Experience selecting/orienting/managing staff.

• Develops new processes and improves existing processes using SLHS principles and model for continuous performance improvement.
• Focused on improving processes with an emphasis on customer service.
• Involved in the revenue cycle extends beyond admitting and patient access.
• Acts as an extension of patient accounting by assisting on site customers with questions related to patient accounts and the revenue cycle.
• Timecard approval
• Scheduling staff
• On-call
• Training staff
• Staff quality audits
• Lead Staff meetings
• Cash Drawer responsibility
• Work queue management
• Critical conversations with Staff
• Coaching
• Coverage of open shifts

Job Requirements Applicable Experience:

Less than 1 year Bachelor's Degree Job Details Full Time Day (United States of America) The best place to get care. The best place to give care. Saint Luke's 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter. Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer. Saint Luke's Health System includes 18 hospitals and campuses across the Kansas City region, home care and hospice, behavioral health care, dozens of physician practices, a life care senior living community, and more. Find out more about what Saint Luke's offers: http://www.saintlukeskc.org/about-saint-lukes Are you interested in staying up to date on openings at Saint Luke's Health System? Simply sign up for job alerts at https://careers.saintlukeskc.org/job-alerts When we have opportunities that meet your interests, you will receive an email with the job details. Saint Luke's Health System values our employees and we encourage them to apply to any internal openings. If you are a current Saint Luke's Health System employee, please apply through your Workday account by typing "Find Jobs" in the top left corner search bar. You can also follow the link below to the current internal career site to apply.

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