Manager - Practice Operations, Behavioral Health

Manager -

Practice Operations, Behavioral Health Location:

Portland, ME Facility:

MaineHealth Behavioral Health Schedule:

Full Time Shift:

Day Job Category:

Management/Leadership Req #: 76829

Date Posted:

May 13, 2026

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Summary:

The Practice Manager is responsible for assisting the Director of Practice Management in maintaining efficient and effective day-to-day operations of the outpatient practices of the network, while meeting profitability goals and ensuring positive client experiences. Through the direct supervision of the office coordinator and office staff, the Practice Manager will ensure that the practices have consistent workflows and scripts to meet the clients' needs and will adhere to the guiding principles for Practice Management Engage in strategic thinking as a continuous process that drives organizational success. Display high levels of ethical behavior, accountability, transparency and compliance with licensing regulations Effectively and responsibly manage the financial resources. Implement and monitor operational plans to ensure accountability, evaluation and continuous improvement. Recognize that people are out most important asset. Utilize effective leadership, and supervision fair practices to attract and retain employees. Communicate the organization's mission, vision, values and progress toward cultural change to all stakeholders. Required Minimum Knowledge, Skills, and Abilities (KSAs)

Education:

Associate's degree in related field or equivalent combination of education and experience.

License/Certifications:

N/A Experience:

Minimum of three (3) years' business office management experience including one (1) year in a health care organization. Supervision of multiple clinical settings. Knowledge of Human Resources, organizational and clinical office policies, procedures and systems. Knowledge of fiscal management, terminology and health care reimbursement policies. Knowledge of computer systems, spreadsheet and financial systems programs and applications. Skill in exercising a high degree of initiative, judgment, discretion and decision-making to achieve organizational objectives. Skill in analyzing practice operations as they relate to financial objectives, costs and rate levels. Ability to analyze data and interpret it for others Skill in establishing and maintaining effective communication and working relationships with patients, clinical staff, management, staff and the public. Skill in identifying and resolving accounting and financial problems. Ability to encourage motivation, innovation, and high performance. Ability to delegate responsibility and manage staff. Ability to communicate effectively and clearly. Ability to think of innovative solutions to a non-traditional problems. Work flexible hours. Work independently, collaboratively and is self-directed. Hiring Scam Alert MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to mhcareers@mainehealth.org. Additional Information With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it. We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family. MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today. If you have questions about this role, please contact jennifer.kopp@mainehealth.org

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