Operations Technician I - Utility Support

The purpose of this position is for the operation of a highly technical water treatment and distribution process. The Technician I shall endeavor to meet or exceed all state and federal water quality standards and regulations; meet or exceed Board policies, goals and expectations; promote security of WaterOne's water system; make routine decisions concerning process chemistry, chemical dosage, mechanical equipment operations and distribution system operation; balance flows to basins and reservoirs and maintain system water storage requirements. This position is also responsible for promoting safety, environmental stewardship and cost efficiency. The pay range for the Operations Technician I position starts at $24.04/hr. Compensation for the selected candidate will depend on candidate qualifications and experience as related to the position requirements. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Monitors inventory of treatment chemicals at all five WaterOne treatment locations. Coordinates the receipt of water treatment chemicals and operates and maintains hydraulic and pneumatic equipment needed for offloading chemicals. Assists in ordering treatment chemicals, completes weekly inventory reports, and completes goods receipts using SAP. Facilitates the transfer of chemicals between different treatment plant locations.

Assists in cleaning treatment equipment including softening basins, supports maintenance of chemical feed and lime systems, and operates and exercises treatment facility valves.

Performs membrane maintenance for a 30 MGD microfiltration treatment facility including performing integrity testing, membrane pinning, and tracking and performing automated chemical cleaning processes. Serves as onsite Operations Technician when necessary. Maintains safety data sheets for treatment chemicals, manages Personal Protective Equipment (PPE) condition and inventory for the Operations Department.

With oversight, supports the daily operation of a highly technical water treatment and distribution process. Coordinates with various departments and contractors in planning and executing treatment system shutdowns and startups to facilitate capital improvements and maintenance projects.

Utilizes computer-based systems for treatment facility operational control (Supervisory Control and Data Acquisition software), Enterprise Resource Planning software SAP/SAP S4Hana), and Microsoft products such as Outlook, SharePoint, MS Word, MS Excel, etc. for preparing documents and data. Produces reports and data using these systems. Accurately enters and maintains operational data and reports.

Troubleshoots problems with chemical treatment, complex instrumentation, mechanical equipment, and microprocessor-based controllers and generates work orders when necessary.

Maintains liquid oxygen supply and systems supporting the ozone generation facility to ensure effective treatment processes and compliance with water quality standards.

Responds to emergencies, such as equipment malfunctions/outages, by contacting the appropriate personnel and coordinating necessary actions to restore operations and ensure system safety.

Utilizes and maintains safety equipment, including respirator and self-contained breathing apparatus (SCBA), and participates in required safety training. Correctly wears personal protective equipment for appropriate situations.

Operates complex High Voltage electrical equipment and high-pressure systems.

Performs routine process chemical laboratory analyses. Operates and troubleshoots complex chemical analyzers.

Maintains production laboratory, reagent inventories, and quality. Responsible for laboratory quality control and assures accurate result reporting.

Assists in the installation, calibration, startup, and training of new processes and equipment.

Communicates effectively and follows written and oral instructions.

Availability to work extended hours, nights and weekends as needed.

Availability to participate in and be available during a designated on-call week rotation to ensure uninterrupted water treatment operations.

Performs routine maintenance and clean-up.

Performs all duties pertaining to hazardous waste operations in accordance with all applicable requirements. Other Duties Performs other job duties as assigned. Customer Service Commitment WaterOne employees shall continuously strive to meet or exceed the expectations of both their internal and external customers. Questions and concerns shall be acknowledged on the same day whenever possible, but no later than the next business day. Issues shall be resolved as promptly as possible, with the goal of maximizing customer satisfaction. Required Education & Experience Possess a high school diploma or GED.Possess a valid Class I Kansas Water Supply System Operator Certificate within eighteen months of employment.

Possess a valid driver's license and continuously meet WaterOne driving standards.

Ability to successfully complete a pre-employment drug screening and background verification in accordance with WaterOne standards. Preferred Education, Skills & Experience Ability to comprehend and learn the use of PLC-based microprocessors.

Knowledge of hazardous chemicals handling. Ability to comprehend and learn to troubleshoot and calibrate chemical feed machines.

Ability to read and interpret technical operations manuals.

Ability to work with and as part of a team of skilled employees.

Ability to make decisions under high-stress situations and to continuously show good judgment in routine decisionsExperience with or have the ability to learn and apply all applicable requirements pertaining to hazardous waste operations.

Ability to communicate effectively, orally and written. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. An employee in this position may lift or move up to 5 lbs. constantly, 10lbs frequently, 20lbs occasionally; and 40 lbs. rarely. Employees in this position may frequently work in outdoor weather conditions. Outside working conditions are dependent on the weather, which involves extreme heat (above 90 degrees) in the summer and cold in the winter (below freezing). Some work may be in non-heated and non-air-conditioned structures occasionally. Employees in this position may also occasionally perform field assignments in poor weather and driving conditions and deal with other hazards of field work such as working at varying heights up to 15 feet above the floor and tolerate noise levels that are generally minimal but may be excessive for brief periods of time (hearing protection is provided). This position requires the ability to remain in a stationary, standing and/or sitting position for up to several hours a day. Employees must be able to position him/herself to help install, inspect, remove, or repair various items, and position themselves to stoop, kneel, or crouch, move through elevators, stairways, ramps and rough terrain, and move from one location to another. Employes must be able to ascend and descend ladders to work on equipment, including climbing water towers and other structures, and tolerate operating vibrating equipment frequently. . Employees are required to use personal protective equipment and navigate construction sites and must be able to wear and use air purifying and air supplied respiratory protection. Employees in this position must also possess specific vision abilities required for this job including close vision, distance vision, depth perception, ability to distinguish colors, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Necessary personal protective equipment and tools are provided to perform job duties effectively and safely and must be used when required. Employees may be exposed to various environmental factors such as chemicals, noise from machinery, and fluctuating temperatures. The noise level in the work environment is usually moderate to maximal. WaterOne provides a total compensation package that includes: Competitive base payMedical, dental, vision, life, AD&D, and LTD insuranceFlexible spending accountCompany funded Cash Balance PlanCompany match Defined Contribution PlanComprehensive wellness programEducational assistance programA variety of other benefit programs and activities Equal Opportunity Employer WaterOne is an equal opportunity employer and upholds a non-discrimination policy. We prohibit discrimination on the basis of race, national origin, gender, sexual orientation, religion, disability, age, military status, or marital status in making employment and business decisions. We also prohibit harassment and retaliation in the workplace and in our dealings with the public. We encourage and welcome diversity of backgrounds in our workforce. WaterOne complies with the Immigration Reform and Control Act (IRCA). Complete job description is available upon request and will be provided during the selection process.