Utility Lead Operator

Share Between $31.03 and $38.78 Per Hour Position range in Albuquerque MSA $19.62 - $32.40 Per hour Utility Lead Operator Sandia Resort & Casino

Occupation:

Industrial Machinery Mechanics

Location:

Bernalillo, NM - 87004 Positions available: 1 Job #: 44848

Source:

Sandia Resort & Casino

Posted:

03/17/2026

Web Site:

www.sandiacasino.com

Job Type:

Full Time (30 Hours or More), Day Shift Shift Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Work Onsite Full Time Schedule Full Time Job Description Help for Job Description. Opens a new window. Position Summary Under minimal supervision, responsible for the safe operations and maintenance of the Pueblo of Sandia Wastewater System. The position will provide direction and supervision of Operator In Training, Utility Operator 1 and Utility Operator 2 positions in the safe operations and maintenance of the Water/Wastewater infrastructure. The Lead Operator will assume responsibility for O&M in the absence of the Utility Operations Supervisor. Our philosophy is built on the principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards leads to attracting and retaining a qualified workforce, provide opportunities for qualified team members, and contribute towards the ongoing success at Pueblo of Sandia today and in the future. Essential Duties and Responsibilities 1. Oversees and evaluates work assigned to Utility Operators. 2. Conducts operations and maintenance labor activities of the water/wastewater treatment plant and potable water system. 3. Oversees the performance of the OIT, Utility Operator levels 1 & 2 in the operations and maintenance labor activities of the water/wastewater treatment plant and potable water system. 4. Assists Supervisor in maintaining an inventory of water treatment and potable water chemicals required. 5. Assists Supervisor in orientation of new Utility Team Members. 6. Assists Supervisor in scheduling daily Team Member activity. 7. Assists Supervisor in preparing Team Member disciplinary action reports and recommendations. 8. Assists Supervisor in preparing Team Member performance evaluations. 9. Prepares and maintains water/wastewater treatment files, records, reports, and related documents. 10. Enforces Water and Wastewater Operations standard operating procedures. 11. Assists Supervisor in preparing utility operators shift schedules. 12. Able to demonstrate and determine "permit and non-Permit" required confined space entry where a fitted respirator is required. 13. Tests chlorine content of potable water system and maintains chlorine residuals at required disinfectant limits. Maintains results on a daily report and continuous log. 14. Performs basic operator tests on pH, temperature, DO, and settling tests. 15. Cleans and maintains chlorine contact chambers, MBR. 16. Addresses federal and state agencies regarding technical potable and wastewater inquiries. 17. Punctual and regular attendance is an essential responsibility for all team members and are expected to report to work based upon the assigned schedule each day in accordance with the Attendance Policy for Pueblo of Sandia. Additional Responsibilities 1. Performs additional duties and responsibilities as necessary or assigned. 2. Must have flexible availability and able to work long hours if required. 3. Strong interpersonal skills with all direct work associates as well as networking with all Team Members is essential throughout Pueblo of Sandia whether they hold public facing and/or back-of-the-house positions. All Team Members must: 4. Be polite, friendly and professional always. 5. Demonstrate an approachable demeanor when working with all co-workers and Team Members throughout the company. 6. Reflect a kind, empathetic, patient, and respectful behavior with all internal and external business dealings. 7. Support co-workers as needed to meet business demands. 8. Build professional work relationships with all Team Members while supporting a strong teamwork environment. Maintain a friendly, professional and approachable demeanor in the performance of all duties Key Performance Indicators This position has Key Performance Indicators (KPI's) identified as a measurement of success. KPI's will be shared to all team members who work in this job title and feedback will be provided regarding the successful completion of the KPI's as part of the performance review process. Knowledge, Skills, and Abilities 1. Ability to supervise and direct the work of others. 2. Ability to use operational and maintenance tools used in the performance of work in a water/wastewater treatment plant, a potable water system, and sewer line routing. 3. Ability to prepare and maintain water/wastewater treatment and potable water reports and records. 4. Ability to maintain associated equipment operating and maintenance supply inventory. 5. Knowledge of general safety rules, requirements, procedures, and reporting requirements; particularly those safety regulations when working near wastewater equipment and sources. 6. Ability to communicate effectively and maintain good public and employee relations. 7. Physical condition that allows employees to work wearing a fitted respirator. 8. Ability to work in small, cramped locations. 9. Ability to calibrate test equipment. 10. Ability to read, record, and analyze test equipment data. 11. Knowledge of federal and state testing requirements for potable water and wastewater chemicals. 12. Knowledge of the use and potential hazards of potable water and wastewater chemicals. 13. Ability to lift a minimum of 50 pounds. 14. Ability to administer first aid. Additional Information Help for Additional Information. Opens a new window.

Education and Experience Required:

1. High School Diploma, GED certification or equivalent. 2. Two (2) years previous experience working in water treatment and Four (4) years previous experience working in wastewater treatment.

Preferred:

1. Prior supervisory experience in water or wastewater treatment. 2. Current Confined Space Training Cert.

Note:

Relevant work experience or education may be substituted to satisfy education and/or work experience License/Certifications/Registrations 1. Must possess and maintain a valid, unrestricted New Mexico Driver's License. 2. Must be able to successfully pass a stringent background investigation. 3. Will require a pre-employment and random drug screening. 4. The following license and/or certifications is/are required prior to employment start date:

• Wastewater System III & Water System II Certification
• Current CPR Certificate.
• First Aide Certificate.

5. The following license and/or certifications are preferred: Water and Wastewater Level IV, Class A or B CDL, Heavy Equipment Operation, and Backflow Certification. Physical Requirements/Working Conditions The following selected physical activities are required to perform the essential functions of this position Physical Requirement Description Balancing Maintaining body equilibrium to prevent falling and walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium. Climbing Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion. Crawling Moving about on hands and knees or hands and feet. Crouching Bending the body downward and forward by bending leg and spine. Feeling Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips. Finger Dexterity Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. Grasping Applying pressure to an object with the fingers and palm. Hearing Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Kneeling Bending legs at knee to come to a rest on knee or knees. Lifting Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. Pulling Using upper extremities to exert force to draw, haul, or tug objects in a sustained motion. Pushing Using upper extremities to press against something with steady force to thrust forward, downward, or outward. Reaching Extending hand(s) and arm(s) in any direction. Seeing The ability to perceive the nature of objects by the eye. Walking Job requirements include, in the performance of duties, walking throughout the work area, on various work surfaces throughout internal or external locations. Sitting Particularly for sustained periods of time. Standing Particularly for sustained periods of time. Stooping Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles. Talking Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

List Working Conditions Required:

1. Duties are performed primarily outdoors with minimum indoor activity as required. Visit the Employer site for more details Help for Employer Information. Opens a new window. Sandia Resort & Casino Social Links Connect with Sandia Resort & Casino Other Local Jobs from Sandia Resort and Casino Help for Other Local Jobs from. Opens a new window. Change to Grid view Pause Carousel Previous Slide Next Slide Slide 1 Slide 2 Slide 3 BEVERAGE SERVER Sandia Resort and Casino Albuquerque, NM Dining Room and Cafeteria Attendants and Bartender Helpers Regular | $7.08-$8.86 Hour Corporate - 2 days ago Position Summary Providing exceptional beverage service to guests throughout the gaming floor, including slot machines, table games, and the high-limit gaming area. Responsibilities include taking and fulfilling drink orders promptly, maintaining cleanliness in service areas, collaborating with colleagues, and engaging with guests to ensure a positive experience. Ability to thrive in a fast-past environment. Our philosophy is built on the principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards leads to attracting and retaining a qualified workforce, provides opportunities for qualified team members, and contributes towards the ongoing success at Pueblo of Sandia today and in the future. Essential Duties and Responsibilities 1. Provides excellent customer service through friendly communication and positive interaction, in order to establish guest perception of exceptional hospitality and friendliness, within assigned section posted by supervisory team. 2. Engage with guests in a friendly and professional manner. 3. When assigned to the table games area, approaches customers only when cards are not in play. Must approach in between deals. 4. Ensures that the gaming area is properly maintained by removing empty cups and trash from the gaming area. 5. Cleans casino floor drink stations, self-service stations, and all equipment by ensuring that health and safety regulations are maintained in accordance with Indian Health Services requirements. Equipment includes but is not limited to; drink carts, coffee carafes, soda fountain machines, coffee/hot cocoa dispensing machines, etc. 6. Replenishes supplies in assigned area such as; ice, cups, napkins, and soda bibs as needed. This includes self-service drink stations on the casino floor. 7. Stocks refrigerating units with product to proper bar levels using the FIFO rotation system, replaces empty soda bibs using safe lifting techniques. 8. Attending daily stand-up meetings to ensure property communications are understood. 9. Timely completion of computer assisted training. 10. Ensures temperature logs are completed every shift. 11. Informs supervisor of additional products needed. 12. Checks equipment (ice machines, refrigerators, soda fountain machines, coffee/hot cocoa dispensing machines) daily and reports problems to supervisory team. Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures. 13. Operates POS System within the Poker Room by ringing proper amount into the register and giving the guest or server the correct change, accounts for all cash, charge, and complimentary sales according to established procedure. Maintains integrity of all financial controls and responsibilities. 14. Ensures that IG cash registers are maintained for cleanliness. 15. Responsible for accurately tendering and presenting checks to guests within the Poker Room. 16. Punctual and regular attendance is an essential responsibility for all team members and are expected to report to work based upon the assigned schedule each day in accordance with the Attendance Policy for Pueblo of Sandia. Additional Responsibilities 1. Performs other job-related duties as assigned. 2. Builds relationships with guests (or community, etc.) based upon respect while maintaining a professional, friendly, and approachable demeanor. 3. A quality guest service experience is an essential component for all Team members working at the Pueblo of Sandia particularly those positions assigned to work in all public areas. Team members in this capacity 4. Serves as the initial point of contact for guest inquiries in a courteous and attentive manner. 5. Reflects a sense of trust, comfort and understanding by demonstrating empathy for guests when problems occur. 6. Resolves all issues in a timely manner, ensuring guest satisfaction and exceeding expectations. Possesses knowledge and understanding of all products and services offered. 7. Builds relationships with guests based upon respect, and confidence while maintaining a friendly, and approachable demeanor. Key Performance Indicators This position has Key Performance Indicators (KPI's) identified as a measurement of success. KPI's will be shared with all team members who work in this job title and feedback will be provided regarding the successful completion of the KPI's as part of the performance review process. Knowledge, Skills, and Abilities 1. Understanding of beverage service procedures and protocols. 2. Knowledge of minimum temperature requirements for food/drink preservation. 3. Knowledge of Tribal, federal, state and local sanitary regulations regarding the preparation, maintenance, storage, and sales of food/drink products. 4. Knowledgeable of basic sanitation in accordance with Indian Health Services requirements. 5. Ability to understand and accurately relay guest's orders via Point-Of-Sale program. 6. Strong communication skills and interpersonal abilities. 7. Ability to deal effectively and professionally with the general public and be attentive to customer's needs. 8. Possess the ability to count money/change correctly. 9. Interpersonal Skills - Considers and responds appropriately to the needs, feelings, and capabilities of others; adjusts approaches to suit different people and situations; may deal with people who are difficult, hostile, or distressed. 10. Experience with Point-Of-Sale programs. 11. Detail oriented. 12. Ability to follow written and oral directions given by leadership. 13. Ability to maintain a safe work environment for oneself and others. 14. Maintains the highest standard of personal hygiene. 15. Ability to work harmoniously and professionally with co-workers and supervisors. General Requirements (Outer) Skills (Inner) Specialized (Center) 0% Occupation 0% Education 0% Work Experience 0% Location 0% Salary N/A Job Skills N/A Shift N/A Min. Age N/A Drivers Lic. N/A DL Endorsements N/A Typing N/A Security Clearance N/A Language This chart is used to compare your background against this job to help to determine if you would be a good fit for this position. You match 0% of the General Job Requirements. You match 0% of the Skills Required, and you match 0% of the Specialized Job Requirements. End of interactive chart. View Share

BEVERAGE SUPERVISOR

Sandia Resort and Casino Albuquerque, NM Management Occupations Regular | $21.19-$26.49 Hour Corporate - 2 days ago Position Summary Responsible for overseeing the beverage operations. Ensuring the smooth and efficient operation of all beverage outlets includes bars and restaurants; Thur P'a Lounge, Governor's Room, Ba Shie, and pool area. Primary objective will be to uphold the highest standards of service quality, drive revenue growth, and foster a positive guest experience across all beverage service areas. Our philosophy is built on the principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards leads to attracting and retaining a qualified workforce, provides opportunities for qualified team members, and contributes towards the ongoing success of the Pueblo of Sandia today and in the future. Essential Duties and Responsibilities 1. Manages the overall operation of the beverage outlets, ensuring smooth functioning and alignment with the high standards. 2. Interviews, hires, and trains employees; planning, assigning, and directing work assignments, addressing complaints and resolving problems. 3. Prepares schedules for bar/lounge employees. 4. Completes the required daily financial tools and reports including but not limited to; reconciliation end of staff shift paperwork, nightly log recap, end of shift walkthrough form, etc. 5. Leads and inspires a team of beverage staff, fostering a culture of excellence and teamwork. 6. Manages beverage inventory levels, including ordering, receiving, and stock rotation, to ensure product availability while minimizing waste and spoilage. 7. Manages relationships with suppliers and ensures quality and cost effectiveness. 8. Solicits guests' feedback by direct interaction, comment cards, and follows up as necessary in a timely manner. 9. Maintains a neat, clean, organized, safe and comfortable environment for employees and guests by ensuring employees are compliant with Indian Health Services standards and regulations. 10. Ensures that all service equipment is handled safely and with reasonable care, reporting mechanical problems to the proper department for repair. 11. Coaches, reinforces, and leads employees by creating a positive and supportive environment; enforcing all regulatory, internal controls, policies and procedures, abiding and enforcing all appearance and uniform guidelines. 12. Appraises performance and makes corrective action plans of assigned staff with assistance from departmental management. 13. Submits requisitions and oversees transfers of all product to other designated locations. 14. Communicates daily to staff about responsible alcohol service and holds staff accountable. 15. Responds and takes charge in cutting off patrons who have been refused alcohol service. 16. Ensures incident documentation is completed on a daily basis. 17. Ensures that all beverage products served meets the established standardized recipes and ensures temperature logs are completed every shift by the staff on duty. 18. Ensures that IG cash registers are maintained and closed out at the designated shift times. 19. Completion of computer-based learning as needed. 20. Maintains open and effective communication with department management to include timely response via emails. 21. Nurtures an exceptional team environment, developing a positive work culture and creating a well-informed, collaborative, and enthusiastic team. 22. Punctual and regular attendance is an essential responsibility for all team members and are expected to report to work based upon the assigned schedule each day in accordance with the Attendance Policy for Pueblo of Sandia. Additional Responsibilities 1. Performs additional duties as assigned or requested by beverage management. Key Performance Indicators This position has Key Performance Indicators (KPI's) identified as a measurement of success. KPI's will be shared with all team members who work in this job title and feedback will be provided regarding the successful completion of the KPI's as part of the performance review process. Knowledge, Skills, and Abilities 1. Knowledge of beverages, including cocktails, wines, spirits, and non-alcoholic drinks, as well as trends and industry best practices. 2. Ability to motivate, coach, and develop a team to achieve organizational goals. 3. Excellent customer skills with a focus on creating positive guest experiences and resolving issues effectively. 4. Proficiency in managing beverage operations including; inventory control, staffing, scheduling, and software and technology tools. 5. Basic P&L knowledge, understanding of purchasing, beverage, and food handling knowledge. 6. Knowledge of local and state liquor laws. 7. Knowledge of safety and sanitation standards. 8. Able to assist in interviewing, hiring, orientation and training of associates. 9. Ability to foster a collaborative work environment, encouraging teamwork and cooperation among staff members. 10. Ability to supervise associates. 11. Effectively and professionally handle guest conflict situations. 12. Detail oriented with strong customer service focus. 13. Ability to maintain confidential information. 14. Interpersonal Skills - Considers and responds appropriately to the needs, feelings, and capabilities of others; adjusts approaches to suit different people and situations; may deal with people who are difficult, hostile, or distressed. 15. Experience with Point-Of-Sale programs. 16. Maintains the highest standard of personal hygiene. 17. Ability to create an environment of teamwork by communicating common goals and showing appreciation for team members contributions and on-going support. General Requirements (Outer) Skills (Inner) Specialized (Center) 0% Occupation 0% Education 0% Work Experience 0% Location 0% Salary N/A Job Skills N/A Shift N/A Min. Age N/A Drivers Lic. N/A DL Endorsements N/A Typing N/A Security Clearance N/A Language This chart is used to compare your background against this job to help to determine if you would be a good fit for this position. You match 0% of the General Job Requirements. You match 0% of the Skills Required, and you match 0% of the Specialized Job Requirements. End of interactive chart. View Share See all jobs from Sandia Resort and Casino Location/Work Site Information Help for Location/Work Site Information. Opens a new window. Cost of Living Calculator Help for Cost of Living Calculator. Opens a new window. Compensation and Benefits Help for Compensation and Benefits. Opens a new window. Job Type and Required Hours Help for Job Type and Required Hours. Opens a new window. Work Experience Help for Work Experience. 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