Access Control Manager

Come join our Compliance Team as our Access Control Manager! In this role, you'll lead the day‑to‑day operations of access control and locksmith systems, managing staff, projects, and high‑security technology that protect guests, team members, and assets. If you bring 8+ years of locksmith and card access experience, high‑security certifications, strong leadership skills, and a passion for safety and innovation, we want to hear from you! Enjoy weekly pay, health benefits, and 401K starting day one. Whatever your career goals may be, let Mystic Lake Casino Hotel help get you there!

Job Overview:

Manages staff and the on-going operations of the Access Control Department in regards to card access and locksmith responsibilities associated with the installation and maintenance of equipment, and supporting systems related to electronic key systems, locking devices and other hardware to provide for the security and safety of guests, team members, and the protection of Gaming Enterprise and Community assets and properties.

Empower Your Future:

The Work You'll Lead:

Oversees day to day management of existing and new installations related to access control projects for the Gaming Enterprise and Community. This includes the management of staffing, project scheduling/ completion, materials, parts, equipment, inventories, supply procurement, expenses, records, preventative maintenance, and coordination of purchase orders with vendors and projects with contractors. Manages databases for different master key systems and key issuance records for Gaming Enterprise and Community properties. Maintains audit records for keys throughout the Gaming Enterprise. Ensures compliance with Gaming Regulations, Minimum Internal Control Standards and departmental procedures. Provides management supervision of team members including performance management, training programs/ continuing education, scheduling, and hiring. Directs the scope of operational standards and priorities. Responsible for oversight of the Locksmith Apprentice Program. Assists with the implementation and on-going development within the department of the Gaming Enterprise initiatives pertaining to Purpose, Vision and Values. Assess and implement locksmith programs, lock installation, and repair standards to maintain industry best practices and ensure the continuing security of all access and locking systems. Evaluate new and emerging access control technology, including new hardware, software, and management tools related to access control, card access, key controls and security. Develop and monitor annual budget, maintain files and records, monitor systems, collaborate with other departments to assist in the identification and resolution of access control and lock system issues, monitor supplies and equipment usage and other occasional tasks. Performs direct report duties as needed.

Job Requirements:

Combination of education and experience to equal at least eight years in Locksmith and Card Access fields. Minimum two years experience in a high security lock system institutional setting. Working experience with operational budgets. Certification in Medeco High Security Locks, C-Cure Systems, and Saflok Card Key Systems. Valid Class D driver' s license is required with a good driving record.

Outstanding Benefits & Awesome Perks:

Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement.

Who We Are:

We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience. Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all. Be the Experience. Be Bold. Be Mystic.