Locksmith

Locksmith Acme Lock & Door Cincinnati, OH Job Details Full-time $22 - $32 an hour 16 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Employee assistance program Vision insurance 401(k) matching Opportunities for advancement Qualifications Customer communication Full Job Description Founded in 1933, Acme | Lock & Door has been a trusted name in the tri-state area for over 90 years, providing top-tier locksmithing services, door/frame installation, glass and storefront installation, and access control solutions for commercial, industrial and institutional clients. With a reputation built on quality craftsmanship and exceptional customer service, we are dedicated to securing our customers' spaces while delivering reliable and innovative solutions. Our team of skilled technicians are passionate about their work and take pride in maintaining the highest standards of safety and professionalism. We are hiring for a Locksmith to be responsible for installing, repairing, and servicing various locking mechanisms and access control systems for residential, commercial, and industrial clients. This position requires a strong understanding of locking systems, excellent problem-solving skills, and a dedication to providing top-notch customer service.

Key Responsibilities:

Install, repair, and maintain locks, door hardware, security devices, and related hardware (e.g., panic bars, closers, hinges, safes). Rekey and master key locks in accordance with system design and keying schedules. Operate key cutting machines and software to duplicate or generate new keys. Cut and duplicate keys with precision, ensuring accuracy and functionality. Maintain records of key codes and security information in a secure and confidential manner. Accurately document all services provided, including parts used and time spent on each job. Troubleshoot locking mechanisms to determine root causes of issues. Replace worn or damaged parts and troubleshoot issues as they arise. Respond to emergency lockouts or repair calls. Maintain accurate records of work performed and inventory used. Follow company safety procedures and maintain a clean and organized work area. Interact professionally with customers, vendors, and coworkers. Communicate effectively with customers to understand their needs and provide clear explanations of the work being performed. Ensure customer satisfaction by delivering high-quality service and resolving any issues promptly. Maintain inventory of tools, equipment, and materials necessary for locksmith tasks. Request supplies as needed to ensure that all jobs can be completed without delay.

Qualifications & Skills:

2+ years of experience as a locksmith or in a related A valid Driver's License with a clean driving record Proficient in the use of locksmith tools and Strong understanding of mechanical and electronic locking Excellent problem-solving skills and attention to Ability to work independently and manage time Strong communication and customer service

What We Offer:

Here at Acme, we value our employees and strive to provide a comprehensive benefits package that supports their well-being and professional growth.

Our offerings include:

Competitive Compensation:

We offer a competitive hourly rate of $22-32 per hour, dependent upon experience.

Healthcare Coverage:

We provide a range of healthcare options, including medical, dental, and vision insurance, to keep you and your family healthy and covered.

Retirement Planning:

A 401(k) plan with competitive match to help you plan for your future and achieve long-term financial security.

Paid Time Off:

We believe in work-life balance. Enjoy generous paid time off and holidays to recharge.

Professional Development :

We encourage continuous learning and growth. Access to training programs and opportunities for career advancement are available. Employee Assistance Program (EAP) : Access confidential counseling and support services for personal or professional challenges.

Job Type:

Full-time Work Location:

Cincinnati, OH 45232

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers; handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. The employee must be able to stand, kneel or crouch for extended periods of time. Must be comfortable working in various environments including indoors, outdoors and at heights.

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.