Field Representative I, Technical Documents

Field Representative I, Technical Documents Ricoh - 3.4 Parma, OH Job Details Full-time 9 hours ago Qualifications Digital printing Employee relationship building High school diploma or GED Mechanical knowledge Printing facility experience Full Job Description Field Representative I, Technical Documents

POSITION PROFILE

This is for a 3rd shift position. Hours will be 11:00pm to 7:30am. We are seeking an experienced and reliable 3rd Shift Digital Print Operator to join our production team. The role is ideal for someone who has previously worked in a similar environment and is familiar with the demands of overnight operations. The ideal candidate will have hands-on experience operating large cut sheet digital printers and a strong understanding of production workflows.

JOB DUTIES AND RESPONSIBILITIES

• Achieves customer satisfaction by consistently preparing, inspecting, compiling, and assembling projects accurately in a timely manner.
• Meets deadlines by working at a quick and steady pace while still maintaining quality/error free work.
• Achieves Time Productive statistics by meeting standards established by the facility.
• Meets company production standards by achieving at the Impressions Per Hour (IPH) rate in accordance with standards established by the branch.
• Maximizes print performance as workflow permits, by simultaneously performing a minimum of two functions on print equipment.
• Maintains optimal machine performance by correcting simple machine problems (clearing jams, refilling toner, replacing machine oil, etc.) and having a working knowledge of machine codes to report, in the event of equipment failure.
• Completes all paperwork in a timely, accurate and legible manner by reading and writing in English.
• Troubleshoots problems by communicating effectively and promptly to manager.
• Meeting deadlines by establishing a standard set of procedures for delivering completed jobs to clients promptly, safely, and according to their instructions.
• Prevents assembly errors by maintaining an organized workstation and utilizing the 10 Job Steps for Final Check.
• Maintains an accurate Job Log by ensuring that each job is recorded at Job Check In and Invoicing.
• Ensures adequate time is scheduled for the completion of overnight work in production by assisting the Production Manager with the completion of an overnight plan.

QUALIFICATIONS

(Education, Experience and Certifications)

• High school diploma or equivalent. At least 6 months of experience working with large digital cut sheet printers. Ability to work independently during overnight hours. Strong attention to detail and commitment to quality. Basic mechanical aptitude and problem-solving skills. Experience with finishing equipment (e.g., cutters, folders, binders) is a plus.
• Prior work experience in a graphics environment is necessary.

KNOWLEDGE, SKILLS AND ABILITIES

• Must be able to work in a team environment by maintaining positive, productive relationships with co-workers, management, sales and production departments.
• Must be able to adapt to changing situations and be flexible.
• Must be able to perform repetitive work by continuously executing different tasks according to set procedures, sequence or pace while maintaining quality and output standards.

WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS

• Deals with time demands of work schedule by being available to work 8 to 12 hour shifts including nights, weekends, overtime and holidays depending upon volume of work to satisfy account needs.
• Must be able to work in a production facility by adapting to moderate medium to high noise levels.
• Deals with moderate stress levels by adapting to and coping with stressful situations for extended periods of time.
• Position often requires ability to stand on feet for at least eight (8) hours per day.
• To handle customer orders, may be required to move supplies by lifting 50 lbs.

From the floor to waist height, carrying it 10 feed and lowering back to the floor. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.