Preferred 1-3 years of experience in customer retention, customer service, sales, or call center environments Demonstrated ability to achieve or exceed performance metrics Strong verbal communication, problem-solving, and conflict resolution skills Ability to manage high-stress interactions with professionalism and empathy Ability to balance retention priorities with revenue-generation opportunities Ability to work in a fast-paced, performance-driven environment Basic computer proficiency and experience working within CRM systems Work Environment This role operates in an inbound contact center environment based onsite.

The position requires extended periods of sitting, frequent computer use, and handling a high volume of customer interactions Hours of Operation Monday

Friday between 7am
8pm CST Saturday-Sunday 8am
4pm CST

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