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Store Operations Specialist

Job

TalentBurst, Inc

Framingham, MA (In Person)

Full-Time

Posted 1 week ago (Updated 5 days ago) • Actively hiring

Expires 8/2/2026

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Job Description

Store Operations Specialist Framingham, MA 01701 6+ Months Hybrid
Notes:
6 month contract with extension to extend Hybrid - Tues and Wed in office
Job Description:
The Store Operations Specialist represents Store Operations and Field in all IT System projects impacting stores. Supports special projects related to operational and technical changes. Evaluates store systems applications and serves as an internal consultant to ensure the business needs are being met. Coordinates with cross functional project teams to perform the assessment, design, development, pilot, implementation, and evaluation of systems. Aligns instructional design and technical training programs. Helps determine which operational and project changes best support the roadmap Participates in evaluation, design and development of processes, systems, or programs developed internally and externally Operational business consultant to the Zone/Regional offices Prepare and present data and information on projects and operations Liaison between IT team and Store/Field Operations Provides problem solving, procedural, and technical support to store associates, management, and field management for all systems, including POS, Cash Office, Inventory Management, Markdowns, and other Back Office systems Support in evaluating and making recommendations to next level of management Complete end user testing, determine ROI business cases, and facilitates ongoing meetings to discuss any issues Supports right sizing of IT assets/hardware in store Follow up on day-to-day operations to ensure overall technical support processes meet business needs Conduct store visits to complete onsite assessments of technology (once every one to two weeks)
Requirements:
1-5 years of experience in retail management (providing problem solving, procedural, and technical support to store associates; including POS, Cash Office, Inventory Management, Markdowns, and other Back Office systems) OR technology/systems background Intermediate level Excel and PowerPoint experience Experience with Power BI dashboards Background that fit this role: Retail manager IT help desk #TB_EN ​#ZR Why TalentBurst? At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth. Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships. We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options. TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.