Job Description Insight Global is seeking an Onsite Services Representative / Copy & Print Associate for a top business services client. This individual will support a fast-paced corporate print production environment, serving as the primary resource for document production, print services, customer support, and equipment maintenance. The ideal candidate has experience operating high-end print and copy devices, binding and finishing equipment, and producing polished business materials under tight deadlines. Responsibilities include printing, binding, assembling, and quality-checking presentations, pitchbooks, proposals, and other professional documents, while ensuring exceptional customer service and operational excellence. This is an excellent 3-6 month contract-to-hire opportunity for someone who enjoys hands-on production work, thrives in a deadline-driven environment, and takes pride in delivering high-quality finished products.

• Provide exceptional customer service to onsite stakeholders
• Respond to customer inquiries via email, phone, text, and in person
• Process high-volume copy, print, and document production requests
• Produce, print, bind, and assemble professional business presentations, pitchbooks, proposals, and other client-facing materials
• Review files for print readiness and quality assurance
• Operate high-end print production and finishing equipment
• Perform quality control checks prior to delivery to ensure accuracy and presentation quality
• Log, track, and report print production activity
• Maintain and clean reprographic equipment
• Clear paper jams, replenish toner, and load paper supplies
• Troubleshoot basic equipment issues and coordinate service support when needed
• Deliver paper and supplies throughout the site
• Assist with site procedure documentation and process improvements
• Support special projects and additional requests from site leadership and internal business partners We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements

• High School Diploma, GED, or equivalent experience
• Less than 1 year of related experience
• Experience operating high-end print, copy, and production equipment
• Experience with print production, finishing, and binding equipment
• Strong customer service and interpersonal skills
• Basic computer and technical proficiency
• Ability to multitask and prioritize competing requests
• Strong verbal and written communication skills
• Ability to work independently with minimal supervision
• Ability to obtain required customer security clearances
• Ability to lift up to 50 lbs
• Ability to stand, bend, walk, reach, and pull for extended periods
• Ability to work overtime as needed
• Willingness to comply with customer workplace policies and protocols
• Prior copy/print center experience
• Experience with multifunction printers and reprographic equipment
• Advanced document finishing experience including binding, laminating, punching, sorting, and assembling
• Experience logging and tracking customer requests
• Basic equipment troubleshooting and maintenance experience
• Experience in a customer-facing office services environment Experience supporting professional services, financial services, or corporate office