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Printer Technician with Xerox, Ricoh, & HP Experience

Job

Epic Office Solutions, LLC

Tyler, TX (In Person)

$43,680 Salary, Full-Time

Posted 2 weeks ago (Updated 3 days ago) • Actively hiring

Expires 8/4/2026

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Job Description

Printer Technician with Xerox, Ricoh, & HP Experience Epic Office Solutions, LLC - 5.0 Tyler, TX Job Details Full-time $18 - $24 an hour 16 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Life insurance Qualifications Field service equipment repair Customer communication Network troubleshooting On-site technical support Schematics Equipment repair Field service In-person customer service Printer (troubleshooting support) Driver's License On-site repair services (office equipment) Hand tools Technical Proficiency Mechanical knowledge Peripheral hardware support Mechanical troubleshooting Service technician experience Full Job Description We are seeking a highly skilled Service Technician with experience in Xerox, Ricoh, HP and Konica equipment, along with IT troubleshooting abilities. The ideal candidate will be customer service-oriented, have strong problem-solving skills, and be able to work independently to diagnose and repair office equipment and network-related issues.
Responsibilities:
Diagnose, repair, and maintain Xerox, Ricoh, HP and Konica multifunction printers and copiers. Provide exceptional customer service and build strong client relationships. Troubleshoot and resolve IT-related issues related to printing and network connectivity. Perform routine maintenance and updates on office equipment. Keep accurate records of service calls, repairs, and parts usage. Stay up to date with new technology and advancements in office equipment.
Requirements:
Experience:
Minimum 2 years working with Xerox, Ricoh, HP and Konica office equipment.
IT Skills:
Knowledge of networking, print drivers, and troubleshooting connectivity issues.
Customer Service:
Strong communication skills with a customer-first attitude.
Technical Knowledge:
Ability to diagnose and repair mechanical and software-related issues.
Transportation:
Valid driver's license and reliable transportation for on-site service calls.
Job Type:
Full-time Pay:
$18.00 - $24.00 per hour
Benefits:
Dental insurance Health insurance Life insurance Paid time off Vision insurance People with a criminal record are encouraged to apply
Experience:
Xerox, HP, Ricoh:
1 year (Required)
Work Location:
In person