The Shift Supervisor oversees the end-to-end production process within a large-scale cocoa processing facility. The role ensures consistent, efficient, and safe processing of cocoa beans into intermediate and finished products—such as cocoa nibs, liquor, butter, wafers, and powder—while maintaining high standards of quality, safety, and productivity. The supervisor manages multiple production lines, leads factory operators and technicians, and drives continuous improvement initiatives across operations. Bilingual helpful, but not manadatory 1. Production & Process Control Supervise and coordinate all stages of cocoa processing: cleaning, roasting, winnowing, grinding, pressing, and powder milling. Execute production schedules to meet daily and monthly output targets. Follow the production schedule and execute PR releases and confirmations in the atUCP system. Monitor process parameters (temperature, pressure, moisture, particle size, etc.) to ensure consistent product quality. Collaborate with quality assurance and maintenance teams to minimize downtime and production losses. Monitor tank liquid tank transfers and sign off before movements are made. 2. Quality Assurance & Compliance Must be able to pass internal HACCP and GMP testing standards yearly. Enforce compliance with food safety standards (HACCP, GMP, and established PPE protocols). Ensure proper sampling, testing, and documentation throughout production. Support internal and external audits and corrective action implementation. Maintain traceability and accurate batch records for all processed products. Completes daily door check in accordance with our food defense policy. Completes daily random PPE/GMP challenge for one employee. Maintain employee knife log in accordance with our knife control policy. 3. Equipment & Maintenance Coordination Monitor the performance and condition of machinery (roasters, grinders, presses, conveyors, etc.). Report equipment issues promptly and coordinate preventive and corrective maintenance with the maintenance team. Oversee machine start-up and shutdown procedures safely and efficiently. 4. Workforce Supervision Lead and motivate a team of leads, operators, technicians, and associates to achieve productivity and quality goals. Conduct training on operating procedures, food safety, and workplace safety. Manage shift schedules, attendance, and performance appraisals. 5. Safety, Health, and Environment (SHE) Completes daily environmental inspection forms. Enforce strict compliance with occupational safety, hygiene, and environmental policies. Conduct weekly safety pre-shift meetings and participate in incident investigations. Ensure the proper use of PPE and safe handling of chemicals and equipment. Ensure employees are filling out pre-op forklift inspection forms. 6. Reporting & Continuous Improvement Prepare and submit daily production and downtime reports. Analyze production data to identify bottlenecks and recommend process improvements. Support implementation of lean manufacturing or TPM (Total Productive Maintenance) initiatives.

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person