Quality Supervisor

ESSENTIAL DUTIES AND RESPONSIBILITIES

Responds to customers on non-conformance and quality matters Oversees process improvements related to quality Ensures product conformance Reviews documents for conformance Conducts product inspections Maintains quality performance metrics Assists with management of nonconformance's Conducts supplier assessments and reviews Maintains calibration system Supports sales department with technical needs and customer services Performs customer regulatory activities

EDUCATION REQUIREMENTS

Four-year college degree is preferred, ideally with experience in manufacturing or metals distribution quality, or equivalent combination of education and experience

KNOWLEDGE AND SKILLS

Knowledge of steel products and processes Knowledge of ISO 9001 and AS9100 Quality Management Systems Understanding of Six Sigma and Lean manufacturing tools Strong analytical aptitude and reporting skills Excellent verbal and written communication skills Ability to multi-task with an emphasis on event management Goal-oriented and the ability to manage multiple projects paying particular attention to detail. Ability to work with a variety of teams (including the shop floor, sales and purchasing)

SUPERVISION/SUPPORT

Lead a team of Quality technicians and support staff Assist with customer quality system requests and approvals Assist with the quality orientation for new employees Support sales with certification and compliance requests Support operations and production with order and material technical needs

SPECIFICATIONS

Maintain AMS/UPM specification spreadsheet used to verify the compliance of mill test reports Perform periodic specification revision check for updates

EQUIPMENT

Oversee the inspection and measuring of test equipment Maintain identification of the testing equipment and documentation providing traceability and calibration frequency

SUPPLIERS

Initiate and maintain the ongoing assessment and approval of subcontractors Perform periodic audits of suppliers and subcontractors

CUSTOMER AND REGULATORY SPECIFIC ACTIVITIES

Oversees and coordinates customer approval and certification, and management of testing Responsible for administration of supplier release program Assist as needed with compliance audits Complete and respond to customer survey requests Maintain all functions as the y relate to customer DSQR program. Includes maintaining applicable logs, supporting audits, preparing bar codes, inspections, and preparing first articles reports Assist as needed with customer and regulatory audits OTHER Maintain a full understanding of

United Performance Metals' Quality Manual, Operating Procedures, and Work Instructions:

How they relate to AMS, ASTM, AISI, AS9100 and

ISO-9001

Requirements Continued education and training of metals applications, industry requirements, and customer focus activities General housekeeping in accordance with the quality expectations Assist as needed with internal audits Maintain customer property within established procedures Maintain and report on shelf life sensitive items that are maintained in inventory to insure the products are not expired beyond use Duties as assigned by manager

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or

EXPERIENCE

Four year degree and 5-8 years manufacturing/distribution quality experience, 2+ years of which should be in a leadership role.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

Supplier required certificates - i.e., GE

DSQR, PWA

SDRA