Feast & Fettle is hiring a Packout Supervisor to support our Culinary Operations team in East Elkridge, MD. This is an on-site position with a Fri-Tue 6am-2pm or Thu-Mon 2pm-10pm schedule. What is Feast & Fettle? Feast & Fettle is the fastest-growing meal delivery service in the Northeast—and that momentum comes from a team of smart, kind people who show up to build, not just keep up. We move with urgency, sweat the right details, and bring care to everything we touch. What began in 2016 as a private chef's side hustle has grown into a company serving thousands of households, with a mission that's both simple and personal: to nourish everyday life. That mission shows up in every detail—from how we source ingredients and plan our weekly menus to the care in every delivery and the trust we build at our Members' tables. We care for our people the same way we care for our Members—with consistency, thoughtfulness, and a commitment to raising the standard. We invest in our team because we know: when you're supported, you do your best work—and help us do ours. What you'll do In this role, you'll support the Packout Manager, collaborate closely with other Packout Supervisors, and partner with various departments to in ensuring the portioning, presentation, and packaging of our menu items meet the daily pack fulfillment deadline, maintaining the highest possible quality, precision, and food safety standards for delivery to our members. You will be responsible for implementing training and coaching for your team and supervisors, ensuring that the standards of our values and code of conduct are both established and upheld.

Pre-Shift Preparation:

Review the day's schedule and projects in collaboration with fellow Supervisors, to make an effective game plan for pacing and labor use during the shift. Partner to organize stations with the correct materials and tools required with station leads and expediters. Set clear, visible expectations for the shifts and monitor pack times efficiently.

Team Readiness and Motivation:

Conduct a checkpoint meeting at the start of each shift to ensure all team members are compliant with uniform, are work ready and provide any support information they may need for the day. Review Daily schedule for Compliance. Motivate and drive the team to meet or beat pack times and reward the team for meeting daily/weekly goals and gains in efficiency.

Health and Safety Compliance:

Ensure compliance with GMPs. Drive Accountability with food safety and station cleanliness. Conduct random checks of the process to ensure the Food is safe and of high quality for the member experience. Promote and ensure the teams are operating in a safe and food safe way.

Continuous Monitoring and Feedback:

Leverage station lead and expediter assignments to drive efficiency. Communicate consistently with Production, FSQA and Purchasing on shorts, product quality, timing, etc Take advantage of coachable moments to elevate the team, especially finding moments to celebrate the wins and using opportunities for improvement to drive positive results. Push adherence to the Packout Schedule, ensuring all items are prepared and packed by the deadline. Regularly review and suggest updates to SOPs, ensuring they reflect the most efficient and effective practices. Support and direct cross-training initiatives, especially driving skills development amongst your team.

Employee Development and Safety:

Hold weekly team meetings to discuss achievements, areas for improvement, and gather feedback on operations. Encourage the team to suggest innovative ideas for more efficient operations, promoting a culture of continuous improvement. Use tools like the Performance Tracker and Candidate Scorecard to engage with the management and People team, aiming for continuous improvement. Drive accountability for time and attendance according to F&F expectations. Identify and invest in all team members, providing opportunities for growth and development, and taking the time to meet associates where they are at. Ensure a safe, positive, and empowered workplace environment, maintaining high standards of food quality and safety at all times. What we're looking for: 3+ years working in commercial kitchen, catering, or scaled production environment 3+ years of training and managing kitchen teams of 15+ employees Experience with scaled food production preferred Able to maintain rigorous, high quality, food safety standards Highly detailed-oriented and able to keep calm under pressure Must be able to lift 25+ lbs. Multiple times/day Must be able to stand for long periods of time (8-10 hours) Must be comfortable in working in Cold Pack environments (36F or less) Desire to contribute positively to your coworkers and to the company Ability to listen and communicate effectively Very strong work ethic and enthusiastic attitude Tech savvy is a major plus! We like to integrate tech into all aspects of the business Positive attitude; we believe a negative attitude inhibits everything about what we are trying to accomplish as a team.

What you get:

$60,000 salaried compensation Here, you'll find comprehensive benefits that make a difference in your daily well-being, along with a safe, welcoming, and energized workplace culture committed to providing the opportunity for every team member to thrive, including opportunity for growth in this role as the facility is new and expanding rapidly. We provide medical, dental, and vision coverage (with 70% of your monthly premium paid by F&F), accrued paid time off totaling three weeks in your first year (and increasing with tenure), and a 401(k) retirement plan. All employees enjoy a free Feast & Fettle membership—$165 worth of our fully prepared menu items every week—plus paid parental leave, an annual $1,000 professional development benefit, and a monthly wellness reimbursement you can use for anything that supports your well-being, from gym memberships to therapy copays.

Job Type:

Full-time Pay:

$60,000.00 per year

Benefits:

401(k) Employee discount Flexible schedule Health insurance Life insurance Paid time off Parental leave Professional development assistance Referral program People with a criminal record are encouraged to apply Application Question(s): How many years of experience do you have working in food production/manufacturing or a related field? Tell us about your experience managing teams (15+) in a food production or manufacturing environment. How many people report directly to you? The schedule for this position is Fri-Tue 6am-2pm or Thu-Mon 2pm-10pm. Do you have any conflicts/restrictions that would prevent you from reporting for the full shift schedule as noted?

Work Location:

In person