Bakery Supervisor / Lead

Bakery Supervisor / Lead Qahwah House - 2.5 Dearborn, MI Job Details Full-time $18 - $22 an hour 20 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Professional development assistance Qualifications Quality control corrective actions Bakery Regulatory inspections Employee onboarding Finished product defect inspection Food safety management Quality assurance within food and beverage industry Operations management Food processing Procedural guides ServSafe Labeling Food Safety Manager Certification Food hygiene Arabic Staff scheduling Regulatory compliance Internal compliance auditing Production inventory management English Mid-level Improving operational efficiency Manufacturing standard operating procedures Sanitation procedures Team development Key Performance Indicators Supervising experience FIFO Quality control documentation Team management Production planning Receiving shipments Performance Improvement (PI) Kitchen staff training Baked goods Mentoring Cleaning Materials management in food and beverage Equipment maintenance Packaging (food) Overseeing audit functions Food ordering ServSafe Food Manager Certification 1 year Hazard analysis Onboarding process management Food safety Escalation handling Production scheduling Production records Manufacturing company experience Safety protocol implementation Regulatory compliance management Overseeing training Stock rotation FDA regulations Staff development Full Job Description Position Summary The Bakery Supervisor/Lead is responsible for overseeing day-to-day bakery operations, leading a team of bakers and production staff, and ensuring the highest standards of product quality, food safety, and operational efficiency. This role serves as a critical bridge between management and production, driving continuous process improvement while maintaining full compliance with all applicable FDA regulations and state food safety requirements. Bilingual proficiency in Arabic and English is required to effectively support our team and serve our customer base. Key Responsibilities Team Leadership & Supervision Supervise, mentor, and schedule bakery staff to ensure efficient daily operations Conduct regular team briefings and training sessions in both Arabic and English Provide real-time coaching and performance feedback to production team members Assist in onboarding and training new hires on bakery procedures and safety standards Bakery Operations & Production Oversee all daily production activities including baking, portioning, packaging, and display Ensure recipes, portion standards, and presentation guidelines are consistently followed Manage production scheduling to meet customer demand while minimizing waste Monitor equipment performance and coordinate maintenance and repair requests as needed Process Improvement Identify operational inefficiencies and implement evidence-based process improvements Track key performance indicators (KPIs) such as yield, waste, throughput, and labor efficiency Collaborate with management to develop and refine standard operating procedures (SOPs) Propose and pilot new workflow methods, tools, or techniques that improve quality or productivity Document improvement initiatives and outcomes for reporting to Operations leadership Food Safety & Regulatory Compliance Ensure full compliance with all FDA Food Safety Modernization Act (FSMA) requirements Maintain compliance with applicable state and local food safety codes and health department regulations Enforce proper HACCP (Hazard Analysis Critical Control Points) protocols throughout the production process Conduct and document daily temperature logs, sanitation checklists, and equipment cleaning records Lead preparation for internal audits and health department inspections; address corrective actions promptly Ensure all team members hold current food handler certifications and follow safe food handling practices Monitor and manage allergen controls, labeling accuracy, and cross-contamination prevention Inventory & Quality Control Oversee receiving, storage, rotation (FIFO), and proper handling of all bakery ingredients and supplies Conduct daily quality checks on finished products for taste, appearance, texture, and weight Flag and quarantine any non-conforming products and complete incident documentation Assist in ordering and maintaining appropriate inventory levels to avoid overstock or shortages Communication & Reporting Serve as the primary point of communication between bakery staff and management Translate operational instructions, safety protocols, and policy updates for Arabic-speaking team members Prepare and submit daily, weekly, and monthly production and compliance reports Escalate quality, safety, or personnel issues to management in a timely manner Qualifications Required 2+ years of experience in a commercial bakery, food production, or related environment 1+ year of supervisory or lead experience in a food service or manufacturing setting Fluency in both Arabic and English (spoken and written) — required Strong working knowledge of FDA food safety regulations, FSMA, and HACCP principles Current ServSafe Food Manager Certification or ability to obtain within 60 days of hire

Pay:

$18.00 - $22.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Professional development assistance Vision insurance

Language:

Arabic (Required) English (Required)

Work Location:

In person