Job description Responsibilities Actively guide your team to follow standard work and standard operating procedures to guarantee quality, safety, and performance Oversee production activity in all assigned areas Oversee processing activity in bakery, Crumble, cookie butter, and doughroom during the assigned shift Supervise the team and follow up on the daily work output in the bakery, doughroom, Crumble, and cookie butter areas Ensure that daily KPIs of safety, quality, scrap, and production are met/exceeded Organize a smooth start-up and changeover to a new shift by actively engaging with supervisor of previous shift and maintenance technicians to ensure your team is aware of operational status and open technical and quality issues Build a strong relationship with the technical department and the tech(s) allocated to your shift Adjust schedule and work assignments to account for unforeseen absences and tardies; coordinate rotation of team members during the shift, both to satisfy production needs and to promote cross-training Create training plans for new operators and monitor the quality of training delivered Monitor for proper operation of the production and processing equipment in the assigned areas and intervene when necessary to train, retrain, and coach team member performance Evaluate operational and technical deficiencies that impact uptime; resolve issues when possible and escalate when quality issues or non-conformities arise. Guide leads and operators in performing small technical interventions upon malfunction. Confirm that inspection tasks and registration are performed according to instruction Signal and register technical malfunctions and abnormalities of equipment, raw ingredients, finished product, and packaging material; escalate to maintenance as needed Report on daily shift performance and own improvement initiatives Exhibit TOP communication with operators in all areas and with technicians, material handlers, managers, and other team members on-shift about issues to be solved Lead labor-scheduling activities for your shift Complete reports of employee behavioral deficiencies or customer complaints