Production Lead

Production Lead Richardson, TX 75080 Hybrid work Full-time Full-time This position is being posted on behalf of Ecotrak's sister company, ENTOUCH. ENTOUCH is a Richardson, Texas-based company providing a unique energy management solution to clients across the U.S. and Canada. We support our customers through installation, technical support, and continuous monitoring of energy usage, system performance, and maintenance needs—helping them reduce costs while staying focused on running their business. Your Role We are seeking a hands-on Production Lead to oversee contract manufacturing partners (CMs), manage inventory, and support day-to-day production operations. This role is responsible for ensuring product availability, maintaining strong CM relationships, and driving production quality and efficiency. This is a working lead role with direct oversight of a small internal production team, ideal for someone who enjoys being on the floor, improving processes, and coaching others while driving accountability and results.

This is a hybrid role:

minimum 2 days onsite in Richardson, TX; additional onsite time as needed based on production demands What You'll Get Done Contract Manufacturer (CM) Management Serve as the primary point of contact for contract manufacturing partners Coordinate production schedules, forecasts, and order fulfillment with CMs Monitor CM performance, quality, and delivery timelines Resolve production issues and ensure alignment with ENTOUCH standards Inventory & Materials Management Own inventory levels of components and finished goods across internal and CM locations Ensure materials availability to meet production and customer demand Coordinate purchasing, shipping, receiving, and logistics activities Maintain accurate inventory records within ERP systems Production & Assembly (Internal) Support and oversee internal assembly to meet daily and weekly production targets Ensure adherence to operating procedures and safety standards Maintain high-quality output and proactively identify issues Operations & Process Improvement Monitor workflows across internal and CM production to improve efficiency Maintain organization of materials and finished goods Identify and implement process improvements and cost-saving initiatives Quality & Reporting Monitor quality standards across internal production and CMs Investigate and resolve defects or inconsistencies Accurately record manufacturing and inventory activity Provide regular updates on production status, CM performance, and inventory levels Team Leadership Train and onboard new team members Coach and support team performance and development Communicate production challenges and solutions to leadership What You Bring 2-4 years of experience in manufacturing, production, or supply chain operations Experience working with contract manufacturers or external vendors strongly preferred Strong background in inventory management, logistics, and materials planning Familiarity with ERP or inventory management systems Demonstrated ability to manage production workflows and meet targets Experience leading, training, or mentoring others Strong attention to detail and organizational skills Ability to troubleshoot issues and identify root causes Proficiency in Microsoft Office (Excel, Word, Outlook) Strong communication skills and ability to lead by example Experience driving process improvements and operational efficiency Physical Requirements Ability to lift up to 50 lbs Ability to stand, walk, and perform physical tasks for extended periods Comfortable working in a production/assembly environment Why You'll Love Working With Us Competitive salary Full benefits package: medical, dental, vision, life, and 401(k) with 4% match Unlimited PTO and 12 paid holidays