Responsibilities:

Supervises employees in the kitting/fulfillment and pick-pack departments.

Directs the activities of employees to ensure accurate communications and seamless operations within the company across shifts and departments and with vendors.

Achieves a high level of employee efficiency and morale through leadership and the use of sound management and human relations principles.

Maintains thorough knowledge of all manufacturing processes, ISO and SOPs, continuous improvement, equipment, safety, and other regulatory requirements.

Works closely with customer service, scheduling, manufacturing departments, and other locations and vendors to ensure timely production and delivery of customer products.

Effectively plans and schedules workflow through the department and modifies schedules as needed in accordance with business needs.

Organizes work for efficient operations. Ensures that departmental goals, including safety, quality, continuous improvement, and KPIs are established and met.

Administers policies and procedures and recommends changes as necessary. Follows positive employee relations practices. Selects and recommends candidates for hire, promotion, recognition, disciplinary action, and/or termination keeping appropriate documentation.

Tracks and controls department expenditures and labor costs to ensure compliance with plant and department budgets. Provides reporting and analysis to management.

Troubleshoots processes when necessary. Works with team members to resolve, and request other resources as necessary.

Promotes a positive work environment, sound training programs, and adherence to ISO work instructions and procedures.

Works closely with other departments to ensure the accuracy of work performed and the timely shipment of products to customers.

Other duties as assignedQualificationsBroad technical knowledge in the commercial print and/or fulfillment field.

Demonstrated ability to successfully manage people and direct work activities.

Strong written and verbal communication skills and the ability to communicate effectively at all levels within the organization.

Knowledge of Windows applications; Microsoft Office products; and database systems. Experience with WCSS, WBS, Monarch Foundation, DPrint, and FM Pro ship schedules is a plus.

Demonstrated comfort and ability to learn and leverage new systems.

Bias for process focus and the demonstrated ability to drive process improvement. Must have demonstrated flexibility to multi-task and shift focus and re-prioritize as the situation dictates.

Demonstrated ability to proactively approach problems and drive for results.

Bachelor's degree in Business, Manufacturing or related field preferred.3 or more years experience in comprehensive multi-shift department management in a manufacturing environment. Printing or fulfillment environment preferred.

Additional InformationThis role is 2nd Shift only. Qualified candidates must be able to work a variety of 2nd shift hours. Some split shift hours with 3rd may be required. Scheduled hours may range from 3:00pm-11:00pm, 4:00pm-12:00am, or 5:00pm-1:00am. Weekends and overtime may be required pending business needs. The national pay range for this role is $65,800 to $102,600 annually. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans\nAt RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. 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