Location Requirement:

This position requires on-site attendance 5 days per week at our Horizon Ridge Court, Suwanee, Georgia location. Please note that relocation assistance is not available for this role. Additionally, we are unable to provide employment sponsorship now or in the future. Candidates must be authorized to work in the United States without sponsorship. Key Responsibilities Support specific customer Production Program accounts. Liaison cross-functionally Support contact with Business Management/Commercial for day-to-day requests, scope changes and modifications. Build relationships with internal colleagues to partner on processes within Warehouse Operations. Will ensure timely and accurate shipment of products, services, and documentation. Summarize and report out site specific metrics around audits completed and \"Right the First Time\". Drive compliance for 100% audit completion and improve common errors found by collaborating with local management. Documents relative points of failure and performs follow-up actions in accordance with Departmental or Warehouse Operational SOP's. Drive customer concerns with corrective actions (RCCM) or process improvements to enhance the customer experience. Drive Quality and Compliance of Customer Requirements by using existing systems (i.e. WMS BOSS and PPS Cloud Platform) and eventually becoming an on-site SME for system capabilities representing PPS. Correcting inventory issues around invalid lots, working with inventory control on lost inventory tied directly to PPS accounts, and managing order hold process. Support On-Site Customer visits. Other duties as requested by your supervisor. Stays abreast of and follows new processes, system changes, procedural updates, and initiatives within the company. Most importantly, maintain knowledge of PPS Customer SOPs and requirements impacting operations. Partner with Inbound Operations to identify critical backorders and receipt against proper purchase orders for customer allocation of inventory. Leverage continuous improvement methodology and related analytical tools to drive people process & technology improvements. Minimum Requirements/Qualifications High school diploma and/or GED required Prefer a Bachelor's Degree in Business, Supply Chain, or a related field, or equivalent combination of experience and education. 2-4 years' experience in distribution or warehouse or similar Forklift experience preferred Ability to work in a fast-paced warehouse environment, lift, carry, pull, and push up to 40 - 70 pounds frequently with or without accommodation. Standing or walking for long periods should be expected. If required, this individual may need to operate industrial equipment and be trained to the local site regulations. All Safety and Compliance (SOOS) will be governed by local site. Knowledgeable in continuous improvement methodology and related analytical tools (PPI) Basic understanding of industry/global quality system standards and regulations such as FDA current Good Manufacturing Practices (cGMP). Results-oriented with a sense of urgency and willingness to call out issues. Must be able to work independently with direct supervision supported remotely and daily guidance with local management. Excellent interpersonal skills to work well within a team environment with a customer-focused approach and skills for continuous improvement serving internal and external customers. Strong organizational skills to ensure Service Level Agreements and customer requirements are met. Excellent written and verbal communication skills, problem solving, and decision-making skills to ultimately get results. Maintain high-level degree of accuracy and attention to detail.

Proficiency in:

MS Office (Word, Outlook, Excel, PowerPoint, TEAMS), BOSS WMS, Fisher Scientific Mainframe, PPS Cloud Platform Benefits

Medical, Dental, & Vision benefits - Effective Day 1
Paid Time Off & Holidays
401K Company Match up to 6%
Tuition Reimbursement - Available after 90 Days!
Employee Referral Bonus
Employee Discount Program
Employee Recognition Program
Charitable Gift Matching
Company Paid Parental Leave
Career Advancement Opportunities

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