Customer Support Team Member Brightline Consulting Haysville, KS Job Details Full-time $800 - $1,400 a week 6 hours ago Qualifications Customer communication Full Job Description At Brightline Consulting, we help customers make informed decisions about the services they rely on every day. As part of our AT&T Fiber campaign, we connect residents with high-speed connectivity solutions through professional, face-to-face customer interactions. AT&T Fiber continues to expand in Wichita, offering advanced internet solutions designed for modern households and businesses. We are currently hiring a Customer Support Team Member who enjoys helping people, solving problems, and creating positive customer experiences. This role is ideal for individuals who are personable, proactive, and motivated to build strong relationships with customers through exceptional support. What You'll Do as a

Customer Support Team Member:

Directly assist customers with inquiries regarding AT&T Fiber internet plans, pricing, service availability, installation, and account management. Educate customers on the features and benefits of AT&T Fiber and recommend solutions based on their connectivity needs. Guide customers through the enrollment process, including service selection, account setup, and installation scheduling. Resolve customer concerns related to AT&T Fiber services by providing timely support, accurate information, and effective solutions. Maintain detailed and accurate records of customer interactions, service requests, enrollments, and account updates. Deliver exceptional customer service while representing AT&T with professionalism, strong communication skills, and a customer-focused approach. Qualifications We Value in a

Customer Support Team Member:

Previous experience in customer service, sales, telecommunications, or a related field is an asset but not required. Strong communication skills with the ability to build rapport quickly Customer-focused mindset with excellent problem-solving abilities Basic understanding of AT&T Fiber products, internet services, or telecommunications solutions preferred Passion for delivering outstanding customer support and creating positive experiences If you're ready to provide meaningful support, build valuable customer relationships, and grow your career with a leading AT&T Fiber campaign, we encourage you to apply today.

Pay:

$800.00 - $1,400.00 per week

Work Location:

In person