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Job Description
Job Title:
2nd
Shift Print Production Associate Location:
Jefferson City, MO Job Type:
Hourly Consultant Hours:
4 pm to midnight,
M-F Pay:
$18/hr Free onsite parking provided Candidate will be on their feet during the whole shift. Willing to train a positive Candidate with outstanding customer service skills.
Essential Functions:
Deliver intermediate contracted customer requirements including document assembly and finishing. Serve as point of contact to receive, review, and electronically log customer jobs. Operate finishing equipment such as paper cutters, inserters, laminating, and hole punchers. Operate office/production equipment (printer, copier, fax, scanner). Apply asset tags to office equipment and update databases. Track and coordinate the move, add, or change of office equipment assets at customer accounts. Clean and maintain office equipment when necessary. Process and distribute incoming/outgoing faxes, logging for billing purposes. Process basic forms and update information using a PC. Wrap, pack, label, and ship finished product. Collect and submit meter reads. Maintain appropriate supply inventory and distribute as required. Problem solve to complete production, delivery, and output requirements. Perform quality inspections before, during, and after production runs. Sort and scan hardcopy materials for digital/print formats (training may be provided). Respond to print/copy equipment issues by contacting service personnel via PC applications. Operate high-volume printers and copiers. Estimate, schedule, and track incoming production jobs. Track and store jobs for reuse at future dates, including file back-up. Inspect files for issues (fonts, resolution, registration). Index electronic materials to media such as CD-ROM, disk, or tape for reproduction/distribution. Integrate variable data files into printed formats using provided templates. Perform file/document conversion using standard software. Perform operator maintenance on equipment. Maintain reporting logs and information for billing. Provide minimal training to end-users on equipment. May develop work processes or templates. May operate high-volume folding and inserting mail equipment. Ability to lift up to 50 pounds.
Skills:
Functional PC knowledge (keyboard, mouse, drives, printers, file navigation). Intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint). Create spreadsheets, use standard formulas, sort/filter, create graphs. Import/export data, embed files, move data between applications. Ability to send/receive emails, locate and save documents, and perform data entry. Proficient in using web browsers, intranet, and sending documents to preconfigured printers. Basic math skills (division, multiplication, percentages). Demonstrated professionalism, customer service skills, and business maturity. Knowledge of PC connectivity to printers and printer configuration.
Experience:
Minimum 1 year of experience in a customer service environment.
Education:
Minimum:
High School Diploma or equivalent.
Required:
Post high school technology training or equivalent experience. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. About CTG CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years' experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries. Together, we shape what's next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you'll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com . CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.
