Location:

Jefferson City, MO Job Type:

Hourly Consultant Hours:

4:00 PM - 12:00

AM Pay:

$18.00/hour Free onsite parking.

Essential Functions:

Serve as the primary point of contact for receiving, reviewing, and electronically logging customer print production requests. Produce high-quality print materials by operating high-volume printers, copiers, and standard finishing equipment, including paper cutters, laminators, inserters, hole punchers, and folding equipment. Perform document assembly, finishing, packaging, labeling, and shipping of completed production jobs. Estimate, schedule, prioritize, and track incoming production work to meet customer deadlines. Conduct quality inspections before, during, and after each production run to ensure accuracy and consistency. Scan, sort, and convert hardcopy documents into digital formats using standard software applications. Inspect electronic files for formatting issues, image quality, fonts, and registration before production. Process incoming and outgoing faxes, maintain billing logs, and update production records. Apply asset tags to office equipment, maintain inventory databases, and coordinate equipment moves, additions, and changes. Perform routine equipment maintenance, cleaning, meter reads, and coordinate service requests when needed. Maintain inventory of production and office supplies and distribute materials as required. Archive and back up customer files for future reproduction and reuse. Integrate variable data into print templates and perform standard file and document conversions. Provide basic equipment training and support to customer end users as needed. Troubleshoot production issues to ensure timely completion of customer requests.

Skills:

Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint. Ability to create spreadsheets, use formulas, sort and filter data, generate graphs, and import/export information. Strong PC skills, including file management, network drives, printer connectivity, email, and web-based applications. Experience operating production printers, copiers, scanners, and finishing equipment. Knowledge of print production workflows, document preparation, and file management. Basic mathematical skills, including multiplication, division, and percentages. Strong organizational, problem-solving, and time management abilities. Ability to prioritize multiple assignments while maintaining attention to detail. Professional customer service skills with the ability to communicate effectively with internal and external customers. Ability to lift up to 50 pounds and work in a production environment.

Experience:

Minimum of one (1) year of experience in a customer service environment. Previous experience in print production, copy center operations, mail services, or document finishing is preferred. Experience operating high-volume production equipment and managing multiple print jobs is highly desirable.

Education:

High School Diploma or equivalent required. Post-secondary technology training or equivalent work experience preferred. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. Kindly forward this opportunity to any other interested parties. Thank you! About CTG CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years' experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries. Together, we shape what's next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you'll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com . CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

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