Production Administrative Assistant

Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers' greatest asset - their home. But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you're starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day. Join us and lay the foundation for your success. Apply today! The Production Administrative Assistant must enjoy customer service and be able to project an energetic attitude, warm welcome and positive image of Groundworks. This position handles workflow for customer service calls, production and service technician interaction. Support administrative needs of a busy customer service-based industry. Duties and Responsibilities Provide administrative support for timekeeping Create weekly job packs Create and close purchase orders Ensure office equipment is in working order to include scheduling maintenance Great customer experiences and service is how we built our reputation. You will be the right fit is you believe in serving people and solving problems. Setting and confirming install dates Mailing customer information packets Following up with customers on a variety of issues Updates customer records for accuracy It is an essential function of this job that the employee regularly and reliably reports to work on time each working day. Qualifications High School Degree/GED 1-2 years Administrative Assistant experience preferred Previous call center or customer service preferred Must be positive and motivated with excellent communications skills Ability to adapt quickly to changes in work strategy Excellent computer skills Great oral and verbal communication Working Conditions Seeing with the ability to read reports, data, statistics and information on computer screens are required. Full-time Onsite What We Provide Competitive Pay Employee Company Ownership Opportunities Industry Leading Training Programs Leadership Development and Career Growth Tracks Comprehensive and Affordable Benefits Package Top Workplace with Award Winning Culture We take pride in our exceptional growth—because it means that we've built our company and solutions on a rock-solid foundation. Every day, every employee has the opportunity to play an impactful role in changing an industry, setting a new standard, and delivering solutions that our customers love. True to our values, we've done the right things from the beginning, setting the stage for an even brighter future. Join us as we charge ahead!