Production Support Administrator

Position Title:

Production Support Administrator Target Experience:

0-2 years

Department:

Production Planning Location:

Trafford, PA About Us Cleaveland/Price specializes in the design and manufacture of high voltage disconnect switches and switch automation products. The products that we offer are unique in design, and some include patented features. Products have been developed and tested in accordance with IEEE, ANSI, and NEMA standards for high voltage equipment. They are primarily used by investor-owned and public electric utilities and large industrial operations in substation, distribution, transmission, and generation applications. All company operations take place in a modern 218,300 sq. ft. multi-site facility situated on 20 acres east of Trafford, PA. The facility houses virtually all resources for product realization, including engineering, supply chain, parts fabrication, electro-mechanical assembly, and testing. Fabrication capabilities include laser and plasma cutting, CNC machining, CNC punching, and automated bending and forming. The company also utilizes specialized processes, such as MIG and TIG welding, friction welding, silver and tin electroplating, and silver brazing. Cleaveland/Price's employee-focused culture plays an important role in being recognized by the Pittsburgh Post-Gazette as being a Top Workplace in the Pittsburgh region. The company is driven by the caring people that we employ: the heart and soul of the Cleaveland/Price product line. Your Goal This position supports the full lifecycle of production work orders by organizing and coordinating multiple assignments in a fast-paced environment. You will ensure that all required data, documentation, and updates are accurately gathered and delivered on time to various departments, enabling smooth scheduling, release, processing, and completion of jobs throughout the production workflow. Your Responsibilities Accurate organization and distribution of production work instructions across multiple work cells to ensure smooth scheduling of the production workflow. Sort work orders by department, production line, job priority, or due date. Communicate updates, revisions, or urgent changes to work order to impacted departments. Issues material and receives work orders, flagging, and addressing errors. Status reporting on open work orders, potentially identifying delays, missing information, or potential bottlenecks. Identify and resolve incomplete or incorrect information. Support process improvements related to documentation workflow, documentation accuracy, and information handoff. Perform other related clerical duties to support various departments as needed. High School Diploma or GED. Intermediate proficiency with different computer software, including MS Office (Excel). Good organizational skills and ability to multi-task. Demonstrated ability to reprioritize work based on changing requirements and needs of the production schedule. Skilled at managing expectations of internal stakeholders and communicating outcomes. Detail oriented and precise in following standards and procedures. Highly motivated at achieving internal customer satisfaction. Physical Requirements Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal. Requires concentration, accuracy, and focused mental effort while multi-tasking in a team environment. Ability to wear standard personal protective equipment (PPE) required while on the shop floor or in other work area where mandated (i.e. steel-toed shoes, safety glasses, and/or other applicable PPE). Benefits Company paid premiums for medical, dental and vision coverage 401k plan with company match (6% dollar for dollar match along with profit share deposit after one year of service) Company paid life insurance with the option of purchasing additional voluntary life Company paid short- and long-term disability and AD&D insurance Company paid Employee Assistance Program Company paid Lifelock coverage This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.